ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-08-19

I liked this experience.

"I decided to order an inexpensive smartphone in China, found a good store on the Internet according to reviews and made an order.
Delivery 2.5 weeks, nicely packaged, box sealed, phone arrived European version.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-19

EXCELLENT PURCHASE OF A PERFECT PHONE

"I was looking for a phone for myself in China, I was looking for a good price, I found a link to this store on one of the forums. In this store there was the best price of all, I decided to try, because Paypal paid.
They sent everything very quickly, the order is excellent, packaged well.
I will buy more !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-19

Everything is fine, a good store

"This is not the first time I’ve bought this store, there are no problems, they all send on time and are well-packed.
Often there are stocks, I bought goods even for half the price, I like shopping in China.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-19

Awesome Gearbest

"I have recently purchase various product from GearBest and all i can say it the best.
Ord Number :19070300912401253159
Satisfied with the product
Overall Shopping Experience : 5 Stars +
Customer care : 5 Stars +
Product Variety : 5 Stars
Product Originaity : 5 Stars +
Shipping : 4 1/2 Starts :)
I am a great fan of this shopping Website and Mobile app is just fantastic

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-19

I liked everything

"I bought a phone, ordered a month ago, I already use it, I like everything.
The global version came, European.
The phone is beautiful, at a very low price.
Redmi 7a. Great solution as a work phone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-16

Gearbest - great prices, support and quality.

"Hi,
I'm buying on Gearbest from 3 years, contact with support is very good and fast, shipping is fast.
My favorite warehouse is in the Poland :)
They have the best prices for me.
No problem with complaints. I have been given a damaged item twice. After contact with support - a new item was sent to me or money was returned to my account. Any problems with support contact. They are always available.
Fast shipping. Packages packed correctly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-21

From very satisfied customer

" Order No.: 19040800997710284286

I had great experience with Gearbest. Great communication with seller. Fast delivery to Serbia. Good product quality, product arrived undamaged because of good packaging.
Every recommendation.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-18

A great and reliable webshop

"Gearbest.com is one of the greatest webshop where you can buy nearly everything. A tremendous number of products and brands, at high quality. The shipping and the packaging is safe and thorough, there is free shipping method. The customer support is very friendly and effective, they have solved all my issues in the past few years.
I recommend Gearbest to all of my friends, and now to You also :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-18

Excellent price-quality

"Always satisfied with the service. Only the delivery could be more Faster (3/4 weeks)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-01-30

Great Experience

"Excellent price, fast delivery and works great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-18

Sehr guter Shop

"Ich habe bei Gearbest bestimmt schon über 100 Artikel bestellt. Handys , Taschenlampen, Saugroboter usw. ich wurde von dem Shop immer zuverlässig beliefert. Besonders die Angebote sind preislich sehr gut....Die Bezahlung habe ich über PayPal abgewickelt..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-18

Very great

"I have made 23 orders and always fast delivery and good and fast relationship with support (I never ask anything about products damaged because all are well packaged, I ask just for product information...) sometime the box is a bit damaged .. but never anything for the final product !
I love this shop !!
100% recommended
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-18

Gearbest, always the best deal, always the best solution!

"Doing business with Gearbest is always a success. I live in Brazil and the products always arrive well packaged and intact! Gearbest is very responsible to the customer at one time or another when the product does not reach you for logistics problems, within the buyer's country, they always have a solution to help. If the product has a problem, they also always have a solution. I always buy from Gearbest and I indicate the quality of the products that is superior to their competitors and the honesty to help the customer in the best way possible!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-12

Good but still not the top

"Gearbest.com is a very good shopping site, I tried shopping on this site many times, but I've 2 notes on the site

1- the customer support team action is slow, but it's mostly helpful and fair

2- The items variety on the site is limited

except that 2 point, the site is very good
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-17

Great Experience at GearBest

"I've been buying in GearBest for a couple of years, and I didn't have any problem with the purchases. The estimated delivery times always have been met and the products are as described. The times I have contacted the customer service, they were excellent and solved the problem quickly. I recently ordered a bluetooth wireless gamepad and it arrived before the estimated delivery time and it works great. I strongly recommend GearBest!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges