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Product & services pricing
3.17/5
Chance of future purchase:
2.90/5
Shipping & packaging:
2.21/5
Customer service:
1.88/5
Return/Replacement policy:
1.25/5
Featured Review


Verified
5/5

2023-02-03

ERC

"Hard to find oven control board was in stock and shipped same day as ordered. I was especially pleased by this as I had a negative experience with a different company that claimed to have it in stock and backordered the board a week later. I am happy to have found Genuine Appliance Parts, recommend them and will shop there again."

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Verified
5/5

2023-01-30

Great source!

"The only place I was able to find the part I needed and I received it in only 3 days after placing my order."

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Verified
5/5

2023-01-30

Maytag pedestal handle

"Easy to order, super fast shipping and easy to install "

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Verified
5/5

2023-01-29

refrigerator door gasket

"good delivery and good product quality"

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Verified
5/5

2023-01-28

Great

"My order arrived fast and the parts fit perfect! "

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Verified
5/5

2023-01-27

Hello

"Parts search easy, glad I found the part fast"

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Verified
5/5

2023-01-26

Easy to order

"Easy to order, Done in 2 minutes"


Verified
5/5

2023-01-26

Knobs for Jenn-air range

"Totally pleased with product & fast delivery! They fit perfectly & work great.

"

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Verified
5/5

2023-01-26

My washer works!

"They had the part I needed to get my washer working again. Outstanding customer service, too. "

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Verified
5/5

2023-01-25

EXACT MATCH

"Was able to find the exact part rather than just an aftermarket one. Hoping it will be an exact fit!"

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Verified
1/5

2023-01-25

never got my part

"After waiting 8 days, and making 2 phone calls , with no reply . i was informed that my order was cancelled. without giving me a reason . Doing business with this company was a waist of my time "

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Verified
5/5

2023-01-25

Happy customer

"Item as advertised, on time"


Verified
5/5

2023-01-24

Perfect

"Good pricing, fast shipping and the part I needed."

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Verified
5/5

2023-01-24

Had the parts I needed

"They had the drawer slide I needed, and instead of the first of replacing a stove,I only spent about $15!"

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Verified
1/5

2023-01-24

No communication.

"Well it's day 12 and I can't get anyone to reply to my emails or answer the phone. Website says average turnaround time 1-2 days/ or same day with most. Maybe someone will get back with me. Over 2 weeks with no stove/oven is frustrating..."