"Genuine Appliance Parts Sales is the only place to shop for your appliance parts. They are knowledgeable, efficient and very customer oriented. Prices are very reasonable and competitive. I have used the service twice: I spoke once with Missie and once with Greg --- fantastic customer service!!! If you need a part - Genuine Appliance is waiting for your phone call."
"Sent at a reasonable price in a timely fashion"
"Right part delivered in a timely manner. 5 Stars. "
"I have nothing to add to this review "
"Part was right, delivered 2 days early!"
"Once i bought drain pump last year for my washer (MAH8700AWW) but it was wrong part and return it and ordered correct part , working okay .
At that time accepted returning part of very easy way . Thanks and this time my washer trouble again that is no drain . I traced what's problem . Looks like
door switch . ! Anyway i recommend purchase this company has every parts ."
"Treid to get the 4 payments plan and all I got was " sign loan agreement" and there was no where to agree???"
"Ordered on line and item shipped the next day! Item is exactly what I ordered and fit perfectly "
"Easy, got product quick. If the need arises, will use them again."
"Would use them again if needed. The parts arrived quick and were what we needed."
"Quick shipping and very good customer service."
"Followed directions to send my frigidaire gallery oven control module for repair. Was easy and part was returned working properly. Reasonable price. I am highly satisfied.
Frank S."
"Right when I was about to order the entire ice maker replacement $$ this gem of a website came across and I decided to look for the part i needed cutting my cost incredibly. Thank you for being here I will keep you at the top of my favorites list from now on. "
"Pricing was fair, delivery was fast and on time. I will use them again. "
"shopping was easy and price is fair"
"It has been over a week and still no parts have come in. I tried emailing and no response "
A rep from Genuine Appliance Parts, Genparts, has responded:
“No, not a waste of time We required your model number for the item you ordered, because it's often ordered incorrectly. We determined these knobs don't fit, we refunded your payment in full, and also sent an email stating this, along with a link to the correct knobs. We have no possible way of controlling what's going on with your email. We know as you read this you are thinking "I looked in my junk and spam" but there is much more to it. Your work may have a firewall, or your internet provider blocks emails before you ever see them. Whatver the case may be, you should clearly have seen that we refunded your payment awhile ago and it should have posted.
Thanks and have a great day.”