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Product & services pricing
2.21/5
Chance of future purchase:
1.73/5
Shipping & packaging:
0.77/5
Customer service:
0.96/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2024-07-18

Quick shipping and correct part…

"Web site easy to use when searching for parts…"

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Verified
3/5

2024-07-15

Still waiting to hear back

"Folks
I tried calling no one to speak too. I left a message no return call. I have sent 2 emails still no response. There is an issue with an item and need to have it addressed. The crisper is missing a part
"


Verified
1/5

2024-07-08

Back ordered no refund

"My card was charged the day I placed the order. Item was backordered with no ship date. 14 days 2 emails and one phone call. No response and no refund. Worst customer service ever."

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Verified
5/5

2024-06-30

Had my part!

"Glad to find a supplier that had any easy experience with any older appliance"


Verified
5/5

2024-05-26

good

"product was listed and great price. shipping a little high but not to bad."

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Verified
5/5

2024-05-07

Quicky Turn Around

"Quicky Turn Around I loved it !"

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Verified
5/5

2024-04-22

Good Price for genuine sub zero parts

"needed light and fan switches for 7000 series retrig. section. Perfect replacement . "

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Verified
5/5

2024-04-16

Everything In The Transaction Went As Expected

"Nothing negative to say about my first transaction, but I was happy with it."


Verified
1/5

2024-04-16

No service

"Tried contacting Genuine Appliance Parts by phone and e-mail about a part they shipped. They did not answer their phone or reply to multiple e-mails. "

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Verified
5/5

2024-03-25

Arrives quickly and worked!

"Very easy to do business with!"

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Verified
5/5

2024-03-24

Fantastic, Reliable, Expert Service!

"We are more than thrilled with the service we received from Genuine Appliance Parts. They saved us thousands of dollars by fixing the oven control panel which my husband then installed. The oven works again and the display panel, which has been dim for years, is bright! Plus the company offers a guarantee on their work. We truly couldn't be more pleased with this repair."

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Verified
5/5

2024-03-23

Best Price that I found

"First time customer, ordered from here, because they had great reviews and the prices were 1/2 of what the competition was asking. Shipping was fast and the genuine part solved the problem."

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Verified
5/5

2024-03-19

Ice auger motor

"Part was exactly what I needed and fit like the original. Nice to have the ice auger working again!"


Verified
5/5

2024-03-12

Rebuilt oven circuit board

"I had Genuine Appliance Parts rebuild my discontinued oven circuit board and it works perfectly. My wife and I couldn't be happier! They saved us about $5000 over replacing the oven since it is an odd size. I would recommend them to anyone. Thank you for the excellent service!"

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Verified
5/5

2024-03-06

Great selection

"Easy site to find needed parts for my 20+ year old gas range. "