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Product & services pricing
3.17/5
Chance of future purchase:
2.90/5
Shipping & packaging:
2.21/5
Customer service:
1.88/5
Return/Replacement policy:
1.25/5
Featured Review


Verified
5/5

2022-06-14

Great customer service!

"Greg was excellent! Very friendly and helped me tremendously! I will definitely be a repeat customer if I need parts in the future!"

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Rep reply posted 2022-06-23
A rep from Genuine Appliance Parts, Genparts, has responded:

“Thank you for the kind words! ”


Verified
5/5

2022-06-14

PERFECT

"Perfect ! The exact part needed and FAST delivery ."

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Verified
5/5

2022-06-13

Refrigerator part

"Part worked perfectly and a good price.
"

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Verified
5/5

2022-06-12

Would recommend

"I bought a replacement magnetic stopper for my InSinkErator garbage disposal.
The product was exactly as described, a reasonable price and arrived in a timely manner.
"

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Verified
5/5

2022-06-07

Dishwasher rack!

"Easy to find what I needed for my Kitchenaid Dishwasher - easy to use your site!"


Verified
5/5

2022-06-10

"Part arrived on time and undamaged."

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Verified
5/5

2022-06-10

Excellent service

"Arrived within 3 days (weekend included). Genuine Mfg.'s parts. Very pleased."

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Verified
5/5

2022-06-09

Jennair Range Grease Filter and Knob

"Good. Blah, blah, blah, blah, blah, blah"

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Verified
5/5

2022-06-09

Inlet Valve Help

"Phone operator steered me to the right parts for my F&P washing machine."


Verified
5/5

2022-06-08

Refrigerator

"Sent the exact part I needed within days after order placed"

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Verified
4/5

2022-06-07

Could have been 5 stars

"My model wasn't listed and I had to rely on the photo of the element to match the one in my hand. When I opened the box that arrived 2 days late, the one in the box didn't match what I had (mounting bracket wise). Size and shape matched. Luckily there was a screw hole that matched the element bracket inside the oven. Got it installed and the oven works again. If I had received an email stating the difference it could have been 5 stars."

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Rep reply posted 2022-06-23
A rep from Genuine Appliance Parts, Genparts, has responded:

“Hi Clayton. We very clearly show the old and new parts on the website listing. The slats on your old element were eliminated by Whirlpool on the current versions. Sorry if this was not clear to you, but you can see this on the listing for W10779716. ”


Verified
5/5

2022-06-07

I love quick check outs.

"If was very fast, I got what I wanted. Thx"


Verified
5/5

2022-06-05

"Had just what I was looking for at a reasonable price "

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Verified
5/5

2022-06-05

quick

"great price, easy website to navigate. thank you."


Verified
5/5

2022-06-04

Delivered as promised

"New OEM item delivered as promised in as new conditionn."

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