"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"I have used GeoBlue twice in the last several years and both times their service has been wonderful and i received a refund check quickly for doctor visits I attended while on vacation. "
"The gentleman I delt with was very informative and professional provided my family just what we needed !
Ed Croft "
"My experience with GeoBlue is limited. We have purchased the medical coverage policy twice for extended cruises, but fortunately have not needed to use it. The cost for medical peace of mind is a good value and the process easy to navigate. We will be using GeoBlue for our future cruises in 2025."
"Our experience has been truly awful. GeoBlue claims to pay claims in 30 days. Not even close. It has been over two months since claims were submitted and not only have they not been paid but numerous calls to PA have revealed that in fact 60 days is to be expected. But even that has been exceeded. We cannot even get a commitment that our claims will be paid! At this point we are paying hospital and ambulance service bills ourselves and hope eventually to get GeoBlue to reimburse us. THIS IS TOTALLY UNACCEPTABLE."
"Excellent service and assistance. Highly recommend."
"I have to say that thankfully we never needed to use our insurance during our month in Europe. But the peace of mind that we had from knowing that we had great coverage was so reassuring and allowed us to really enjoy our time!"
"glad to have it so now I nwed to add characters,,,"
"Prompt, had rapid data access. Updated membership code quickly. "
"Logging in doesn't remember some of the settings like type of insurance, it's not clear what to select in some of the entries, and after signup the info is not clear of the insurance details and you really have to search for the coverage approval etc. Just not a smooth process and requite too much re-reading every time I do it. The product is great, the process is not. "
"Always great and dependable and I can travel with peace of mind "
"Whole process was easy and simple to secure insurance, submit a claim and get reimbursed. Highly recommended.
Got an infection, saw a doctor, got Rx, submitted claim, got reimbursed.
Easy peasy.
-Darrell"
"Purchased coverage was 100% for outpatient visit. Grove selected the doctor and scheduled my appointment. The doctor would not accept their guarantee of payment so I paid him in cash. I turned in. The receipt to GeoBlue and they did not reimburse me and classified as deductible. Stay away. "
"Fortunate not to need it but ease of mind having it was worth the cost."
"Why do I have to send you physical mail to submit a claim? This is a waste of my time."
"Didn’t have any problems with enrollment and communication."