"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"All was handled professionally "
"Insurance was reasonably priced. Did not have to use this insurance but just having it gave us peace of mind in case of an emergency. Thank you."
"After a friend's experience in Ecuador, I decided to purchase travel insurance for my visit to Portugal. Did not have to use it but it was good to have a Plan B. Thanks!"
"I needed to extend my stay abroad. Was able to do so by email."
"The procedure to apply for insurance is easy and fast."
"My wife and are spending three months in Italy and chose this international coverage from GeoBlue mostly because we are very familiar with BCBS of Texas and we both have professional corporate experience in Human Resources and benefits specifically. We signed up online before our trip and have been in Italy for a month now. After we signed up it seems strange, we didn’t talk to anyone, just signed up online, paid the fee for our coverage and really never got anything other than an email saying we are registered, seems very informal how the whole experience began and no follow up or communication back to us. At this point nothing to really report back, we are very healthy and hope we don’t need to utilize any benefits. There is a feeling in the back of our minds that makes us wonder are we really covered or did they just take our money and we have a false sense of security of being covered? This could be totally legitimate but we have had zero encounters or communications with anyone from GeoBlue other than this link to write a review or give feedback? Again hard to write any review or report back with any feedback? Sorry we can’t say anything more or less."
"At ease I was covered....."
"Glad I didn't need to use it!"
"Fortunately I didn’t have to file a claim but sign up was easy"
"I was double charged for travel insurance."
"We had no difficulties with health during our last trip "
"Easy to buy. Never had to use it, as I stayed healthy."
"You advertise easy access to doctors who will see you on short notice & who speak english. There was only one listed for puerto vallarta & he was unreachable. You said you would reach out to him to schedule an appt but i never heard back until several days had passed when you emailed me for
another copy of my itinerary with no mention of any appt or foilow through. I had sent you photos of my boarding passes at the time of my first call with you. The only positive thing i can say is you did tell me to seek treatment on my own then submit a bill. I would have expected a higher level of service & follow up given your description of your service which proved to be inadequate. "
"It was easy to get the travel health insurance I needed at a great price. Thankfully I’ve never had to use it however after an incident with my mother(who did have travel health insurance) I will never travel without it, she had paid only $198 for a few months and ended up with a $60000 hospital bill paid and was brought back home via medical jet. You just never know when you might need it. "
"I had a message from you that my insurance was now active, with a link to download policy information. But when i clicked on the link, it never connected. I finally gave up."