"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"Didn’t need so there isn’t anything to say"
"Was easy to sign up and was comfortable knowing I had this coverage."
"International 1.5 week trip - many more planned over the next couple of years."
"Have been purchasing this for the past two years. Typically for short trips of 10-14 days. Easy to pick what I need online from a few options. The proof of coverage and the card are downloadable immediately. "
"Easy to sign up and gave a good peace of mind; didn't actually use it."
"It’s easy to purchase the product, but the site and information is abbreviated. This travel insurance is certainly helpful for those who has health issues and may need to activate. We are in our 70s and in good health, so this is for unforeseen incidents when we are away from home area. What was difficult was getting access to information on travel issues ie lost luggage and airline flight cancellations.
I had to call and request a detailed policy. The site should have bullet points on the key terms or something easy to review, then detailed drops downs for in-depth explanations in lay person terms.
If this policy is simply health and evacuation only, then state that and that there is little or no actual travel coverage incidents terms, ie flight cancels, baggage issues, hotel coverage/cancels etc and the like which go hand in hand with health events while traveling.
"
"Had to file a claim had kidney stones the last day of vacation in St Martins. Of course I had to pay up front but Geo Blue came thru I filed my receipts and they repaid within 10 days. Very happy was a little concerned but they were great. Will definitely use again on the next trip. "
"Fortunately I did not need to make use of the insurance but glad I had it. Reasonable pricing, seamless sign up is all I can say."
"I hardly ever take medical insurance when I'm traveling. Sad but true. This time I decided to take it because my husband has a disability and we were going from Las Vegas, USA, to Amsterdam, the Netherlands. Unfortunately, I took a fall, but with a $500 deductible, I couldn't claim it because my medical care cost at the airport was only $50. "
"No issues what so ever, excellent "
"It was very easy to navigate the site. "
"Easy to make happen and no issues."
"Obtaining this insurance policy was very easy and the information provided on line was exceptional. The insurance agent was very helpful, knowledgeable and efficient. "
"I was never a believer of travel insurance until one day my boyfriend talked about it which I thought “why not.” We went to Mexico City and on the third day he got food poisoning which led us to the hospital. The whole process at the hospital was so stressful! We were there almost a whole day. They even told me about keeping him at the hospital overnight which I refused! From one bill to the other! We were told that no insurance was accepted (even when we showed them the travel insurance we had purchased before we flew). So we paid whatever outstanding. Got back home and he claimed it back from the insurance and it was such a seamless process! Definitely worth it. "
"The best is never needing it.
Glad to know we’d be covered if something would happen."