"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"It was easy to get. No Complications."
"Costumer service need updated directory of Dr list and location. I could not find the Doctors and the address was outdated. I had to go to a clinic not listed. This the 3 Rd time with GeoBlue not able to help me. I was very frustrated so I paid doctor 's visit plus lab and medications. I need to call to ask for a refund. "
"Used GeoBlue for a year and renewed"
"Reputable and reliable travel insurance. "
"It is so comforting knowing that GeoBlue is there for us if something medically unexpected should happen on a vacation.
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"Very easy to sign up and get the documents and wallet card! Happy that I didn't need to use it during the trip."
"The last two summers I've done a four week solo camping trip to Canada, including to the Arctic Ocean. Alonso answered all my questions and he made it getting the correct insurance easy."
"I was out of country and cracked my tooth on something hard while eating. I was in pain and had to go to emergency dentist to get tooth partially removed and a medical patch put on it so I could get back to US dentist. Also had some antibiotics and pain meds for this incident. NONE of it was covered because I was eating... if I had tripped and fell and hit my mouth I guess it would be covered? My policy says dental but I guess not all dental emergencies! Instead I had to pay full price to get my mouth stable and not in pain so that I can then go to US."
"Thankfully, we did not need to use the insurance while on our vacation in Europe. It was just re-assuring to know we had the extra coverage if needed. We thought the process when applying for the insurance was quick and did not have to answer too many questions. The coverage price was also affordable and worth the peace of mind. We will keep GeoBlue in mind for future travels. "
"We are very happy that we were covered and didn’t need it."
"Got it for a trip to be safe. Better rate then from travel group. And so glad I didn’t need to use it. Peace of mind"
"It gave us peace of mind to have the insurance for my mother, even though we didn’t need to use it. I also appreciated the fact that it covers pre-existing conditions since most 80+ year olds have some medical issues. "
"I like your app and the website. However, for the first time prior to my trip to Canada in August I completed the HIPAA forms for my husband and me and emailed them to you on August 14th. I got an automated response indicating the message would be processed within 3 days and that I would receive a confirmation. Forty-two days have passed and you have not provided a response (I did send one follow up). That is completely inexcusable and unprofessional. Your lack of follow up leads me to question how you would handle a claim. I plan to discuss this issue with my agent. "
"Simple sign up and registration. "
"I didn't use the insurance, but it was cheap and seemed pretty comprehensive."