Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
Try to get a refund and see what happens
"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Was surprised to see you don’t over expenses in Cozumel Mexico. People have to pay and then try to get reimbursed that’s deceptive
"Not good. You don’t cover Cozumel Mexico. People need to pay and try to get reimbursed "
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
"I appreciated the fast and easy way to obtain the insurance. I could talk to a live agent and she was helpful in explaining exactly how to use and what to do if I needed it. I am grateful I did not have to use it, however, one of my friends has before and she said they provided everything they said they would. "
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Excellent Insurance
"This was very easy to purchase and be ready to use, if needed. You are armed with all the information you could possibly need or may call toll free if questions."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
I never filed a claim
"I never filed a claim so I cannot give a actual rating. I paid the fee and I got a printed policy. How good it would have been if I filed a claim is unknown."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Excellent service
"I have bronchitis on my trip to Munich and it was easy to use the service as well as contact a physician who is able to follow up with me multiple times and make sure that I had antibiotics!"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Good price
"didn’t need to use it. But price was good, cheaper than Medicare and had better limits
"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
E Claim reimbursement
"The website did not allow me to put in the dates of my trip so I could conked the e mail application for a reimbursement on a claim. Please let me know next steps"
Sweet
"easy and fast, found the site friendly
"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Piece of mind
"Sign up was easy. Price was.reasonable and gave me piece of mind during my travels."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Affordable
"Price was reasonable for what we needed- short term travel insurance"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
I am happy we purchased this for our week vacation in Cancun Mexico.
"My husband ended up needing to have a doctor on the resort come and see him for symptoms. When I got home, I filed the claim with the receipts and I was fully refunded. I am very happy I had this insurance because you never know what’s going to happen in life."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Quick and Responsive Claims Payment
"We’ve had 2 experiences that resulted in claims. One was years ago during European travel and the other more recently on a tour to the Canadian Rockies. Both were settled quickly without any problems!"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Secure Feeling
"I haven’t had to use the service yet, but I enjoy the secure feeling knowing they are there if I need them. "
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Peace of mind
"As I didn’t actually need to see a doctor or utilize it , hence my rating . The site is user friendly , easy to navigate .
"
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
Easy to purchase, good benefit design
"was looking for policy that was healthcare focused. "