"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"While visiting family in New Zealand, I had a dental issue. A GeoBlue dental provider resolved the issue. I electronically submitted my claim and it was approved in a very timely manner."
"Very good. It's very easy, and very quick to respond."
"Fortunately, I did not need to use this insurance, but I gave me tremendous piece of mind knowing that I would be well cared for if the need had arisen"
"Geo reimbursed the medical expenses I incurred while abroad and I had a bronchial infection, very quickly."
"My coverage started just a few weeks ago and runs for another six weeks, but now I have received a second request to review my experience. What is going on? Does your system not look at the time period of the coverage? It certainly doesn't give me much confidence."
"Great peace of mind while traveling out of the country. Thankfully, I didn’t need to use it."
"Piece of mind! Did need to use, but glad I had it."
"Despite all the proactive communication from GeoBlue, I did not fully understand how to use the insurance had it been needed. I decided I would figure it out if anything actually happened...which fortunately nothing did (we managed through sore feet and blisters with no medical interventions). Also, I could not download a list of providers for Montreal, and I was not able to inquire about my second destination of Toronto. I did call once but the operators were cordial but not very knowledgable. My suggestion is to make an "online tutorial" available with examples of what to do in various situations and FAQ. It almost seems like you are hoping no one uses the insurance...actually I am sure this is the case...but I do have faith that you would come through in the event the insurance needed to be used. I am a senior with pre-existing condition...one of my travel companions lost her insurance and was just starting a new policy. Having GeoBlue in a foreign county gave us peace of mind. Your pricing and plans were perfect for our needs! I did not want any trip insurance for change in plans or cancellation. That stuff is silly. The health coverage, on the other hand, was absolutely needed since we are not covered outside the U.S. leaving the county. When I go on Medicare soon, a Medigap plan should provide coverage outside the US, but if I go with Medicare Advantage. For future international travel, I will not look any further...after pricing and viewing the other offerings, nothing else comes close to meeting my requirements. I found you by looking a random Reddit thread....my Google searches did not bring up your company, so maybe you can work on optimizing search engine results as well...I don't travel that much...I'm sure frequent travelers know all about GeoBlue."
"All listed GeoBlue hospitals don’t even accept GeoBlue where I visited. Will not be buying again. "
"I had to call during my trip to Japan.. and it was impossible to get someone to pick up the phone. Left my number and they called me 4 hours later. If I have an emergency.. how can I wait for hours to get to someone? Was disappointing "
"It was okay. It was my first time buying travel insurance in many years and it went well. It’s something I hope I’ll never have to use but was good to have just in case. "
"fortunately I did not need to use it on my most recent trip...."
"Very easy to buy but getting claims resolved is a nightmare. Good luck"
"Gave me peace of mind while traveling abroad."
"Didn’t need to use. But happy to have protection "
A rep from GeoBlueTravelInsurance, PPgeoblue, has responded:
“Thank you for your review! While working with providers GeoBlue has already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. One of the perks of GeoBlue is that you can choose when and where to receive care. We also recommend clients call our customer service department to help find providers located in your destination. ”