"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"Never needed to use but happy to have it. "
"We purchased travel insurance just in case. Thankfully we did not need it but you just never know. Its peace of mind."
"We have purchased this product before. They refunded my money when our plane had issues and we didn't leave the country on another trip. We didn't use it cause we were healthy on this trip. It provides great peace of mind to access medical care when we're not in USA if something comes up."
"I really didn't need to use it but I am glad I had it. The process of purchasing it was very smooth and easy "
"didnt have to use it but nice to have in case. Members were helpful and great to work with"
"I didn’t have to use it but it brought peace of mind while abroad "
"Great to have but thank god didn’t need it"
"GeoBlue is easy to you, affordable, and when we actually had to use it they made the claims process easy. "
"Awaiting trip for fall of this year and hopeful will have no need for medical care or transport home. Having insurance eases my mind. It was easy to set up with nice and helpful representatives. Feel confident in event I will need their help. "
"Traveled with peace of mind."
"I cannot open the app on my phone because the certificate number or email is supposedly wrong. We have checked everything and both my 23 year old son and I cannot open it. I called and the support team tried to help by asking me to delete and reinstall twice. Still didn't work. They put me on old to ask for advice and after waiting 30 minutes on the phone for more help, they were unsuccessful. They told me they would research it more and call me back within the hour. I never heard back from them."
"I signed up for short term travel medical insurance but I won’t know how good it is unless I had to use it and I didn’t. "
"I didn’t need the insurance, thankfully, but I was totally unsure how I would have accessed it if I had needed it. I felt like the information I received after I paid was inadequate. At least a card to print off would have been nice. "
"Traveled to Africa and did not encounter any difficulties with coverage."
"Fortunately did not end up needing it - but was nice to know we had it."