"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"But I had the faith that if I had it was well worth the money. Website was easy to navigate. The app told me all I needed to
know, if I had needed it"
"My husband and I took a quick 3-day trip to the Bahamas. We didn’t need to use the insurance (thank goodness) but I felt good knowing this policy was available to us if we needed emergency medical attention. The price is unbeatable for having peace of mind!"
"Even covered our pre-trip prophylactic typhoid drugs prescribed by our PCP!"
"I had made several calls to ask that my wife’s name be spelled correctly when we signed up for the plan on April 22,2024.
Today, asking to file a claim for a damaged suitcase, the connection was poor and had barking dogs in the background."
"Very good service while in travel."
"Absolutely the best short term coverage for trips. Easy to make claims very good service "
"It was good to have the peace of mind to be covered on my hiking trip even though I didn’t use the insurance. "
"Title says it all. Even after multiple attempts the app just won’t log me in."
"Didn't need it. But grateful to have it "
"I still have not received my reimbursement weeks after filing my claim"
"Needed a physical copy of travel insurance and geoblue sent one immediately. "
"thanks for all then help from a senior person who is terrified of doing things on computer. the tech was beyond patient"
"It takes them 30+ business days to respond to anything. There is nobody to talk to. Maybe I’ll have something settled in June for a claim I filed in March. "
"Excellent …. Service was great "
"Thankfully never needed to use, but it was inexpensive peace of mind to know that I was fully protected on my trip if I needed care."