"The reason for the less than five star score is simply that I never needed to use the service. We have been ordering insurance for the last couple of trips abroad as an added layer of safety and precaution but, the experience ordering and initializing the insurance is a little clunky. I would really to see GeoBlue make it easier for returning customers to re-order a previous plan or provide some repeat customer messaging.

Thank you!"

"I purchased a policy for a week long trip to London. While there my foot became very painful. I called GeoBlue 800 number to find out what I needed to do to see a Dr. I found a Dr but because of Easter weekend and pending departure, I had to do a telephone consultation. The GeoBlue customer service person told me to file a claim (didn't mention a letter of guarantee). Upon return I filed a claim - denied because of no invoice. I obtained an invoice and submitted it. Was just notified the claim was denied because there is no diagnosis. There is no hint on how to supply the Dr report. My experience is one of frustration, unclear instructions, and wrong instructions with seemingly no hope for getting this resolved. I expected a quality product from a reputable insurer. Not what I'm getting. I recommend you look elsewhere for your travel medical insurance. Even though I had a legitimate medical problem and followed their procedures, they are masters at finding lame excuses to deny my claim. My next step is to find out how to file a regulatory complaint."

"I always travel with my GEO Blue insurance. It is a comfort to know I am insured incase of sickness. "

"Need travel insurance for my husband and me, purchased this from his Blue Cross Blue Shield heath insurance account, it was far cheaper than others we reviewed. Like the other trips we have taken, we did not need this insurance. but it was there if we did. So a good result for all. "

"GeoBlue issued our travel insurance policy quickly and then sadly refunded our policy at the last moment when our flight was cancelled due to unstable dangerous situation at our destination."

"We unfortunately go ill while in Costa Rica. Saw the dr, got a prescription and paid for it. Then, I remembered we had GeoBlue!! Uploaded the receipts, and we went home. Then, we got a check in the mail!! This was so easy that we will get GeoBlue for every time we go out of the country try!"

"I needed a consultation while in Italy when allergies and sinus congestion became difficult. I requested a teleconference through the GlobalTeleMD app and it worked well. I received a call within 20 minutes of my request and the doctor asked pertinent questions to follow up on the information I had provided. He advised me and I obtained appropriate OTC meds locally. His after-care report was accurate and thorough. I was pleased with the process."

"I purchase additional health care coverage for my international trip and it was easy. Thankfully, I didn’t need to use it, but having the coverage gave me peace of mind. "

"It was so easy. You sent an email telling me in a month my Annual policy was due, log on, and select the coverage and that was that.
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"It was total peace of mind knowing we had Geo Blue in the event of a major health crisis. We will definitely contract with Geo Blue for our next trip "

"When you have insurance, you travel with peace of mind."

"Try smooth process. Very easy. "

"Haven’t used it yet. Don’t leave until May 23rd"

"Travel was a little less stressful knowing that I was covered in case of medical issues."

"Website was easy to navigate and prices seem fair for our travel insurance. Will probably get expat insurance through them also when we move abroad"