"Originally placed an order, but realized had incorrect color. Had a live chat with Andy who cancelled order and I reordered with correct color. Transactions were smooth. Great experience!"
"I am very grateful to have found this website that has very impressive pricing. Although I have not received the item, I have faith it will be as described."
"I was able to purchase what I needed at an optimal price. "
"No issues getting the part I needed. Delivery was fast."
"Read some bad reviews but wasn't bad at all for me.
Shipping was decent."
"Beautiful service. Hard to find part made easy to find. "
"Pretty terrible shipping. Price is not competitive and shipping time is very long. Takes a while to even get the part to the shipping company. 8 days have elapsed from order placement and the item hasn't even left the state of the warehouse departed from."
"Correct original GM part delivered in a few days."
"This part was a little hard to find. But I managed to find it on this site. And at a reasonable price. I will be looking for more parts on this site in the future. "
"right part , on time delivery ."
"The part was received in a timely manner & worked perfectky. Thank you!"
"Prompt shipping, part arrived in excellent condition. Website easy to use/navigate through, decent prices."
"At first, I was skeptical because I read the reviews and a few people didn’t receive the right part. My order was perfect and it came in three days. I only paid a small shipping fee, and it was exactly what I needed. My car is fixed, and running great. Minding you the part was sold out A LOT of places, but they had it."
"I ordered window deflectors for a 2020 Chevy Sonic Hatchback. Entered the info into their website. They gave me options that said would fit my car. They sent deflectors for a 2012-2013 Sonic Sedan. I’ve opened the package and can’t return them. They also advertise products being in stock when really they are not. "
“We are sorry to hear about the inconvenience you experienced with your recent order. We strive to provide accurate fitment information on our website, and we apologize for any discrepancies in this case. Please feel free to reach out to our customer service team for assistance with resolving this issue. We appreciate your feedback and will work to improve our processes to prevent similar situations in the future. Thank you for bringing this to our attention.”
"Customer Service, next time when a customer ask if they can return an order you should just tell them no you can’t if it’s a non-refundable item instead of wasting our time! I’ve spent several hrs trying to get your automated system to work which it don’t, and several emails back and forth with you wanting more information from me, just leading me on, and taking up my time. Ridiculous process! "
“I'm sorry to hear about your frustrating experience with our return process. We strive to provide clear and helpful information to our customers, and it sounds like we fell short in this instance. We will take your feedback into consideration to improve our customer service going forward. Thank you for bringing this to our attention.”
"I cant believe the screw in rocker stud was available. Installed and runs great in my daughters 1996 Hot Pink Sunfire. Now I will know where to go for parts when I start working on my wife's 1980 Monza 2+2
Thank you for being there in my time of need.
Randy Munro
Brentwood Bay, Vancouver Island, Canada
"As far west you can go""
A rep from GMPartsGiant.com, OrderSupport, has responded:
“I'm sorry to hear about your disappointing experience with our shipping process. We understand the frustration of delays, and we apologize for any inconvenience this may have caused you. We strive to improve our shipping efficiency and will look into your specific order to see how we can prevent similar issues in the future. Thank you for bringing this to our attention.”