ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2020-05-29

Great website and great prices

"Products you won't find anywhere else at great prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-29

New Customer

"Love the new color of the press"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-29

Very Satisfied

"I purchased a sewing machine and received it today. Very satisfied! They packed it nice an secure for a long trip across country. I am very satisfied with the product. I spoke with the manager about a question I had before I purchased my Juki 1181N and he got back to me right away. Look forward to my Serger machine now!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-28

I love dealing with an American Company.

"I have made a couple of big orders from Goldstar. Very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-28

Everything I need and more

"I love shopping with Goldstar Tools, I can find all the sewing tools I need and more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2020-05-28

Solid selection

"Had to pick up some supplies and was able to find most everything. Nice variety of handbag items. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-17

Thank you

"Received what I ordered in the mic of time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-27

"I had two questions, was sent an email with ticket number that someone would be getting back to me. I am still waiting for a response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2020-05-27

"Each page on the website took a very long time to load. It was painful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-27

"Thank you customer service rep Jennifer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-27

"Easiest to order from you then any other company I tried. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-27

The NO gouge Zone

"During these COVID-19 stay at home days the Price Gouging is excessive, unethical and abhorrent.
It is nice to find a place where The prices are affordable and even less than expected. This is my New Favorite Shop!
If; you sold cloth with a large variety of materials to make the clothing and the handbags, Gold Star would be the only store I purchased my sewing & craft items from.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-27

"The videos and info about products is really helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-26

"It was easy to find the product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-26

D Ring Dibacle

"I have been on a mad hunt for larger D rings and was about to settle for something smaller until Goldstar saved the day. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases