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Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2019-12-04

Satisfaction

"The service agent was very helpful during my confusion with choices. I appreciated his time and concern."

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Verified
5/5

2019-12-04

Great tools, great pricing, fast shipping

"This is a great product and am very happy to have it. "

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Verified
5/5

2019-12-04

Great customer service

"My questions were answered quickly, as always, great doing business with this company. The videos were extremely helpful."

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Verified
5/5

2019-12-04

Simply The Best

"I purchased my Juki machine here over a year ago. I still come back for top quality supplies. Everything is always in-stock .99 cent shipping...You cannot go wrong here!"

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Verified
5/5

2019-12-03

"fast and easy ordering always happy to buy from gold star tool"

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Verified
5/5

2019-12-03

Smooth and Easy Purchasing

"The whole process of purchasing the product went very smoothly. I appreciate the discount and the $ 0.99 shipping."

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Verified
5/5

2019-12-03

I tried to contact someone

"I contacted Goldstar to see if I could get the 1000 set rate on 500 snaps, since I have been a client. Someone emailed me back and told me to call him, so I did. I left a message with the lady who answered the phone, but got no call back. Again I called, and she said (again) that he was with a client; but I didn't leave a message this time. He emailed me to call him again, but I didn't bother. I have Panic Disorder, and chatting on the phone stresses me out. I asked him to send an invoice to my paypal, but received no response to that request.
I got tired of waiting and ordered on ebay. I Only came back here because I finally have the $100 to purchase 1000 sets, so I did.
"

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Verified
5/5

2019-12-03

Everything and more!

"Always a great selection, great prices and fantastic shipping (value and speed). Thanks again!"

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Verified
5/5

2019-12-03

Good product

"I have been very happy with the quality and service from the products I buy from gold star tool. I can count on quick delivery which helps my business keep going. AC Ashworth & Company, custom clothiers"

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Verified
5/5

2019-12-03

"Happy to find products to help me with my projects."

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Verified
5/5

2019-12-02

Thanks for the videos, helps a lot.

"Watched a video of Juki feet and decided to add to our collection. Helped a lot."

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Verified
5/5

2019-12-02

"Great web site and good customer service."

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Verified
5/5

2019-12-02

"I liked the fact that there was a video to show me how to install the snaps that I was going to purchase. Very helpful. I was also glad to see I was able to order the die for these snaps to go with a previously purchased press."

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Verified
3/5

2019-12-02

"The lady I talked to once was not very helpful... But the products I've ordered so far are very good!"

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Verified
5/5

2019-12-02

Love Goldstar

"This is the 3rd or 4th time ordering. I love your products and pricing"

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