"Have used Honda Parts on several occasions. Easy to use site with genuine Honda parts at value for money prices. Speedy and efficient service."
"Each time I look for a part, you have it in stock at a reasonable price. Thank you for excellent service
"
"I really appreciate all the diagrams and layouts for parts! Also quick and easy to order, great prices!"
"Oem parts that’s a bit cheaper than going to the dealer only downside is paying for shipping and waiting for it to come in. "
"It was tricky to get the correct side and color, but this site went further to explain the subtle difference between. Be sure to double check the diagrams and get the correct side and color because they are not the same product numbers and they are not interchangeable with each other. "
"I will not like disorder I had older other parts for my vehicle they were canceled so I would like this order to be canceled as well. Thank you."
"Received a reply to questioning the high shipping cost. HondaPartsNow is calculating the actual cost of shipping and going to issue a refund if I was over charged.
Love this company!!! "
"Been a client for a long time. Easy transaction everytime."
"Highest Praise for their service. Will use them again."
"Parts came quickly, OEM Honda . Very pleased, would buy again . Thanks "
"I'll update my review Once I confirm my new window regulator is compatible with my 2003 Honda Civic SI. I have lots of issues finding parts for an SI."
"After 10 days since order was placed I finally received an empty box, no parts. I believe that the order was shipped that way because I don’t think the U. S. P. O. Would accept a package that weighed almost 3 Lbs in a 1lb maximum shipping box. Still waiting to hear from HPN to resolve and get the parts I ordered 11 days ago. I have purchased from HPN several times in the past and never had any issues before. I have another order in house that’s still pending. I hope that order arrives intact and on time. "
“We are truly sorry to hear about the trouble with your recent order. Our team is committed to resolving this issue promptly for you. Thank you for your continued support, and we appreciate your patience as we address this matter.”
"I wanted to return a product and did it via email. Got a confirmation that the details were incorrect. I returned the correct email both to that email thread as well as started a new email but no return communication whatsoever. Feel like they may try and take my money. "
“I'm sorry to hear about your frustrating experience with our return process. We apologize for any miscommunication that may have occurred. Please provide us with your order details so we can look into this matter further and assist you with your return. We value your business and want to ensure we resolve this issue promptly for you.”
"Ordering parts was a snap and My parts were shipped very quickly. Very happy with their service."
"Order was shipped quickly and arrived in a few days. Just be aware of exactly what you are buying and getting. For example, if you buy a car part, you will also need to buy the nuts, bolts, clips, etc. separately unless it specifically lists it together. The normal stuff that usually comes with from your local auto parts store will not automatically come as a package or kit."
"Had to replace a passenger mirror housing on a 2016 Civic. Many sites wanted to sell me the complete mirror assembly but I was able to identify and order just the parts I needed using all the tools on the HPN site. Quality was excellent and when finished, it looked brand new. Will definitely return to this site the next time our daughter messes up something on her car. And there WILL be a next time. lol"
A rep from HondaPartsNow.com, MaxxGPG, has responded:
“We apologize for any inconvenience you have experienced with your order. To cancel your order, please reach out to our customer service department as soon as possible with your order details, and they will assist you in processing the cancellation. Thank you for your understanding.”