ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
4.02/5

3/5

2018-06-29

Touh ID not working

"The screen install went well the home button works the touch ID does not. It will not scan the my finger i cannot use the finger print reader."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-06-29

Awesome

"iFixit is a great group that really seems to stand by their motto, "repair is noble." Repairing stuff is hard, but iFixit provides every possible tool and guide that anyone could need, and has all the necessary tools for any of those repairs. Plus, their spare parts are all the best possible quality outside of OEM stuff itself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-29

Great part and instructions

"The part worked to save my computer. Instructions were easy to follow."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-06-29

The perfect process

"Everything arrived on time and it was a complete order of items. It was the perfect order fulfillment and delivery. I highly recommend and I will continue to order items as I need them. Thanks"


5/5

2018-06-29

Great tutorials

"I always turn to iFixit when I need a repair. Their tutorials are detailed and easy to follow. "


5/5

2018-06-29

Great product, great packaging

"Once again, iFixit has exceeded expectations. Products came well packaged and faster than I could have hoped. I was concerned about the battery as it was slow to charge, but once charged it ran for 14 hours before needing a recharge. I am going to keep an eye on it, but great products and great installation instructions all around."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2018-06-28

ring a ding;

"everything arrived great, packaging was fine and assembly was effortless but when powering my divice there eas black lines on the far left of the screen stretching top to bottom (only on the far left and overlays the ui which **** but the screen worked atleast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-28

Battery order

"Received the parts promptly, toolkit had some better stuff this time around. Repair was easy peasy "


5/5

2018-06-27

Macbook Pro (Mid-2012) Hard Drive Cable

"My MacBook randomly lost connection with the hard drive. This had happened before several years earlier. I remembered the Apple repair at that time, summoned the courage to attempt it myself this time, and purchased the part. Lo and behold, I installed the new cable successfully and the problem has been resolved. I am truly relieved and pleased. Thank you very, very much, iFixit!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-27

Fast delivery, working parts

"I ordered a new home button for the iPhone SE on the U.S. based store. I live in France near Switzerland. Aside from the high delivery cost, which is expected at such a distance, and the fact that the part was not available on the EU store, I received the piece within 48 hours and had my new home button installed. Relieved and happy.

Thank you for your services.
"


5/5

2018-06-26

iPhone 5S battery replacement from iFixit

"My old 5S battery had expanded to the point that the phone was self disassembling (front was force off the case). So I ordered your 5S battery and the toolkit. Everything was exactly what I needed. I also watched your iPhone 5S battery replacement video. I have experience in electronics (>30 years engineering, design, assembly) so some of this is straightforward for me, but seeing the procedure is very helpful in advance. The technique to remove the adhesive below the battery was helpful - one piece of tape broke, but I used the tweezers to grab a stub, and continued - made a nice groaning noise. Only issue I had (my fault) was in applying the new adhesive - I didn't get it quite aligned, and I learned you only get one shot at this, so I had to trim away (razor knife) the bunched up bit. No big deal, lost about an inch on one piece.
Everything else worked just fine, phone is back together and all is good. BTW - the little toolkit was very helpful - I have all the tools, but having everything right there (and the spare replacement Philips screws - excellent! Thanks!) made this super easy for me, and for only a few dollars more. Someday I will need a new smart phone, but for now I figured I saved ~$500 to $1k, and kept some electronics from the recycling/dump. (Not to mention the hassle of restoring all the apps, music, etc...)
Thanks very much! Highly recommend this!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-06-26

iPhone Battery Replacement

"I have used iFixit for years and their service and parts have always been excellent! Their online tutorials on repairing your item are easy to follow and explained clearly with pics too. "


5/5

2018-06-26

Awesome service, fast shipping

"Not much to say the part was good and the service was excellent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-26

iFixed It!

"iFixit had the tools and parts necessary to repair the broken headphone jack on my Samsung Galaxy S5. My only regret is that I watched a YouTube tutorial on how to replace the jack rather than reading the iFixit tutorial - which did not warn about separating the button adhesive from the screen without tearing it! I ended up tearing that and needing to replace the charging port assembly as well. In the end, I managed to replace both the headphone jack and the charging port to have the phone working like new again thanks to iFixit tutorials and support staff! Super happy with the experience, so I purchased a new battery from iFixit as well!"


5/5

2018-06-26

Wonderful

"I ordered a replacement battery for
my mom’s 2012 MacBook Air. Installation was straightforward, easy, and the guide was very helpful. The battery itself is wonderful. Got 5 hours out of it yesterday :)
"