"I have ordered from iHerb several times before and have had excellent service each time. I love iHerb. It is so much easier to view everything I am interested in and compare items. They always have what I need and always options and great prices. It is a great place to not only shop but learn about new items. Excellent product, price and delivery!"
"I will absolutely recommend this company to anyone and everyone.
Amazing speed of delivery.
Well done!"
"Great selection of products! Love the customer service and items always arrive on time. I especially love how everything is organized on the website very easy to find anything I am looking for and other items I forget I need."
"Excellent Product, Price and Delivery! For the past few years I've bought my vitamins, herbal supplements and more. I am very happy with the product, the price and the service.
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"They do not want to give me a refund even though I never received my item. Not trustworthy! They do not take responsibility once they ship it out, which is very risky!"
"Made an order in this store. When I received the parcel, I saw that one of the goods was badly damaged. I contacted the support team. They very long solved this problem and as a result gave 10% return from cost of the goods. This is very small for a severely damaged product. I do not recommend buying in this store"
"They simply refuse to cancel my account!! It is unbelievable. They will only deactivate so that you can easily reactivate. I spent a week of effort and in the end, they simply refused saying we cannot cancel your account!! That is unacceptable and I have never heard of an internet company refusing to cancel an account (in recent times). They have awful customer service."
"I had to pay an additional 24 euro custom taxes to europe on a package of 50 euro.
This was marked on the order somewhere down in small letters not very noticeable. To muffle away such a big extra cost, is a conscious policy of fooling you into buying. No respect at all for the customer. Buy with them and you know what to expect..."
"I had been waiting for about a month for products ordered from iHerb. I attempted to go into my account to find out what is happening only to find that I am locked out of my account.
I had to use their poor service of 'live chat customer service' to find out what is going on. She was not able to tell me anything other than she has no idea why I have not received my products ordered over a month ago, nor was she able to tell me why I am locked out of my account. She referred me to send an email to some other department. . . . Seriously!!! Are you Not customer service.
Anyways, Very Bad Experience. No live people to talk to ever. Took my money and did not deliver products. I now have to contact my bank and see about recovering those funds!"
"Great selection of products! Love the customer service and items always arrive on time. I especially love how everything is organized on the website very easy to find anything I am looking for and other items I forget I need.""
"We have been ordering our nutritional and health products from iherb for over 6 years. "
"I highly recommend iHerb. Fast delivery, good pricing and good quality products. I have been using iHerb for years and I love their selection of supplement at great prices. They have an incredible selection of natural cosmetics, organic products and very fast delivery.
Save 5% Off Your Order and 5% Off Next Order Coupon JOR1321 during Checkout. https://www.iherb.com/?rcode=JOR1321 ""
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I highly recommend iHerb. Fast delivery, good pricing and good quality products. I have been using iHerb for years and I love their selection of supplement at great prices. They have an incredible selection of natural cosmetics, organic products and very fast delivery.
Save 5% Off Your Order and 5% Off Next Order Coupon JOR1321 during Checkout. https://www.iherb.com/?rcode=JOR1321"
"Customer service is a joke. They don't take customer service phone calls! Their chat feature doesn't appear to work on a Saturday!
They issued an RMA for a product they got back damaged in transit before it was even received. My 82 yr old mother-in-law can't get help this way! She has to dispute the credit card charge and try to get iherb.com to issue a credit! Going out of business much iherb.com??"