"- They say 2-3 days delivery, but actually all orders takes more than a week even If you loved 2 miles away.
- They don't have customer support phone numbers to call and check your orders.. all done through chat or email :(
I DON'T RECOMMEND THIS TO ANYONE"
"When I need my vitamin or calcium supplements, I love being able to check into your website, find what I need and order it. I can count on receiving what I've ordered within 2 or 3 days and the order is always right. It makes things so much easier"
"I highly recommend iHerb. Fast delivery, good pricing and good quality products. I have been using iHerb for years and I love their selection of supplement at great prices. They have an incredible selection of natural cosmetics, organic products and very fast delivery. Save 10% Off All Your Order Coupon JOR1321 during Checkout. https://www.iherb.com/?rcode=JOR1321 ""
"Items were returned to sender. I contacted iHerb and they issued a refund that didn't even cover the item price. Note that they haven't issued a full refund for the item price yet, or any of the sales tax. I messaged them back and they are refusing to refund sales tax, telling me I need to contact the state. This is illegal AND a horrible business practice. I escalated the issue and am hoping they will resolve it - if not, I will contact my credit card company."
"I have ordered from iHerb many times, and the shipment always arrives within a few days of my oder. They are reliable and fast. Also, they offer the best prices on the products that I order on a regular basis, sometimes for a 1/3 less than you find the same product on Amazon."
"No hassles here. I ordered several supplements which I have bought and used regularly for some time. I saved quite a bit through iherb and the shipping was quick. "
"The problem is not Nairn's oat crackers but iHerb's terrible service. In spite of my warning when I placed my order that Federal Express was not reliable, iHerb shipped my order by FedEx. The outside box was crushed and two of the cracker boxes were torn open. iHerb's customer service told me they would replace the shipment of 1 case (12 boxes of crackers). I received several emails to this effect. Then they sent one cracker box, and said the rest would come soon. After several weeks, I got another email saying they would not do this. In other words, they lied and cheated me."
"I'm ordering items from iHerb for many years now and i have great experience."
"iHerb cancelled my order without my permission or request, and they refunded just part of the value. They are doing me to paid by duties & taxes of products that they didn't delivery by them fault. I tried twice to solve the problem through the chat, but the answer is always the same "This issue has been escalated already to our Management. You will receive an email within 2-3 business days". This is the worst company that I have been seen in my life. I'll never buy anything again in this site. "
"Customer service is the worst. They sent the wrong product but I have to pay shipping cost to return it. Never buying from iHerb again!"
"IHerb uses a delivery service who left my package outside my office on the street in an unprotected area overnight. They arrived after. The office was closed and left the package outside the front door. Poor method of delivery vs ups type services"
"We bought in 45€ and the currier they work with wanted to charge us additional 35€ , when we decided not to pay this outragous amount of money they told us in the chat that they cannot refund for us the money so either we pay extra money or we dont and recieve nothing. When i tried to chat with them they sent me generic messages and didnt even tried to help, i even asked if they can deliver it to another country and i will pay extra , they claim its impossible. Very very very bad service and its really scamming people out of their money.
Dont ever buy there"
"Update: October special promo from iherb 10% off purchase (all customers) + 10USD off (new customers). Use code NAJ3457 or click link below.
https://www.iherb.com/?rcode=NAJ3457&pcode=10NEWUS
Prices are lowest here with great quality products. Ships everywhere, so no worries for travellers like me to keep stocked up with usual products. "
"Never had a problem with Pipingrock, and there is always some coupon or other deal to take advantage of."
"Terrible company
They used to be ok, but with the new owners, they will cheat and steal from you if they could get away with it.
Their customer service is nonexistent, they don't even have a phone number anymore, that should tell you all you need to know.
If you are unsatisfied in any way, you will NOT be compensated, even of you had a defective item, or missing item or any other reason. You will also be incurred additional charges from their shipping partners that are not disclosed during checkout.
STAY AWAY"