"YOU ALWAYS HAVE TO AIM FOR PERFECTION AND YOU ARE NEARLY THERE MANY A TIME YOU HAVE GIVEN ME HELP AND I THANKYOU"

"The website needs to be more flexible so that you can add additional items to the basket and edit items in the basket"

"Used many time flowers always fresh excellent quality"

"everything was clear and simple to use"

"Excellent website and excellent service"

"Great for UK orders, and happy that local florists are used.The international fee is very expensive though!"

"nice easy website with quality product i can rely on"

"The website is awful !! I have an account - but it wouldn't accept my password then locked me out after updating the password. So I tried to order without the gold membership - and then it recognised my email address - took me 2 hours to order flowers!"

"6 because first time using you"

"I FOUND THE WEBSITE SLIGHTLY DIFFICULT BUT YOUR ONLINE HELPER WAS VERY GOOD"

"Always happy with the flowers and service"

"Excellent selection, online help if needed, clear and easy to use instructions at a very difficult time."

"took about 5 attempts to get this order through"

"used the service before and like it."

"I didn’t want to register. I rarely send flowers and won’t remember my details. Pointless!Also the delivery address was partly greyed out. I don’t have confidence that you have the correct information as a consequence. Finally the message I typed in was displayed as gobbledygook in the summary. Again I don’t have confidence that you have the right info. Generally a poor website"