"The online experience was frustrating. At the end of the process I lost a box of chocolates that I wanted to have delivered alongside the flowers. It was so difficult to navigate back and find out what happened to the chocolates that I gave up."

"Kept getting chat boxes up which were not asked for nor required"

"Easy to use website, good quality product and services. Addition to pay through Paypal would be useful."

"Quality has been very good and efficient in delivery"

"Lots of options to suit each individual, young or old & for any occasion. I liked that there was an option to have flowers already in a vase so my mother in law doesn’t have any hassle of putting the arrangement in her own vase on receipt of the gift. Also she can keep the vase :) The added details of ‘happy birthday’ ribbon was a nice touch. I’m glad you could add on a balloon with the order too. Great online service!"

"Website was very easy to use"

"All my orders have been beautiful and delivered when I requested"

"Seems to be fine, will await delivery"

"Website so easy to use and plenty of choice. I thought the prices were reasonable too."

"I have never had any issues with interflora, always an excellent service"

"CLEAR INSTRUCTIONS VERY EASY"

"Always have trouble ordering on Line and today it wouldn’t accept the discount code"

"Easy to navigate website. Good variety of products."

"There is always a nice selection of flowers and no matter where in the world I am having them delivered to the get there on time and always lovely."

"Ordering on line was very easy and convenient."