"Because it never let me enter a discount code"

"Disappointed that there was no way of inputting the discount code so I couldn't use it."

"Placing an order was a long-winded and cumbersome process; I had to enter the postcode and delivery date twice for instance. The website is not optimised for use with a mobile device and I found it difficult to navigate."

"Its been good service and everyone seems happy with the flowers"

"First time ordering from your site and it was easy to follow the instructions from ordering to payment. Well done on that. Read many good reviews about your services, hope our friend will receive the lovely flowers as per the picture."

"Great product, slightly pricey."

"I was unable to log in using internet explorer so had to use an alternative web browser. There was no obvious reason why it would not work. Also, it was unclear if the cheaper end of your range of flowers are delivered in an aqua pack or not."

"Your web page malfunctioned and there was no way I could get past the malfunction and process my purchase. The following day (today) I did process my purchase but had to pay delivery fee due to the one day delay."

"Navigation around the web site could be clearer"

"I have used your international service several times and it has worked very, very well. Many thanks!"

"Delivery Charge was very expensive - £6. Luckily I had a 15% voucher which cut the delivery price."

"Unable to rate you as flowers have not yet been delivered"

"I will always use Interflora, because they deliver a first class service"

"Have ordered before and received from others. Arrangements are usually beautiful and delivery is prompt."

"Reliable quick and efficient. Thank you"