"I always use Interflora and so far I have not been disappointed"

"I chose overall satisfaction to 5, because you didn't give me time to experience the whole process. right I made the order and pay, but it is too early to assess until delivery reaches its destination. i do like this quick service, which I learned something new today. I give highest point 9 out of 10 everywhere, because no one or nothing is perfect, as there should be room for more improvement. Like questionnaire should be sent to payment maker after delivery time, and not after payment. Thanks..."

"I was a member before but moved and changed emails so had to re register"

"Easy to order and fast delivery. Makes things simple when you’re running a little late..."

"There was a good selection of flowers to choose from, and online ordering was very simple to do."

"I give you a very high rating as you are the only company to have delivered beautiful fresh smelling flowers which have lasted well over a week."

"My only issue is that I cannot work out how to use a non UK payment card. I live outside the UK."

"always use interflora as quality is good"

"I love your flowers and the fact that you deliver globally but your website is annoying, not user friendly and lots of pop up prompts that are just annoying."

"Alway delivered and a short notice and recipient alway happy"

"It’s really easy to use."

"I ordered a GBP90 bouquet of flowers for my aging aunt. I ordered well in advance. I even received an email on the day of the expected delivery, confirming that the delivery was going out. I spoke to my aunt in the evening to find out that nothing had been delivered. I contacted Interflora who didn't offer an apology and said it was all the fault of the florist involved, as they didn't have the flowers needed. I was swiftly offered a refund and the person on the phone couldn't get me off the phone quick enough. No apology, no offering to get the bouquet out the next day, no offer of a box of chocs as an apology, etc. Disgusting level of "service". I have now also demanded my Gold membership fee back, as I shall no longer be using Interflora. "

"Your web site has gotten very glitchy- and very time wasting too- the pop ups were so annoying when my order was rejected twice- the pay now function doesn't even display properly anymore."

"Easy to order & lots of choice"

"Every floral arrangement I have sent through Interflora has been beautiful and really appreciated by the person I've sent them to. It is a very easy online system to use. Thank you"