"Sent in my Boss' iPod for a new battery, which they completed successfully. The part that impressed me the most was their SERVICE, it was very informative. They e-mailed the progress of each step and what to expect next. I would highly recommend them."
"Well done. Works great and communication was constant. Thanks. I will use them again."
"
Thank you for your email. I believe it works perfectly as far as i have seen. the ipod i got battery replaced is not actually mine i did so for my boyfriend who had the ipod for years and he seems happy to have it working again as it sat in a box unused for some time. i believe he is happy with it.
i have had mine replaced on my older ipod a few years ago and i am still happy with it as it still seems great
i keep referring more business to you as much as i could
i am a web designer if u are interested please let me know web.me.com/christenmbranca
thanks,
christen m branca
"
"I just wanted to say that my overall experience with Milliamp was fantastic! Very professional customer service, quick turnaround and effective repairs - my old iPod Mini is good as new. Although it only needed a new battery they completely checked out my device, giving me the confidence that it is in overall good shape. Shipping was straightforward and the actual cost of the service was quite reasonable. I had the option of taking my iPod to local firms but I went with Milliamp because they know what they are doing.The added expense of shipment is far outweighed by the peace of mind that the job would be done right the first time.
This was my first interaction with Milliamp and I have since highly recommended the company to various friends and family who need their iPods worked on too. Glad I found you on the web.
"
"I could not be more pleased with the service I received from Milliamp Ltd.! I had the battery replaced and it was done promptly and professionally. I especially welcomed the frequent service updates.
I will be happy to recommend this company to any and all interested parties."
"I recently sent in my iphone 3g to Milliamp Ltd for a replacement screen and digitizer. The service was fantastic and I received emails throughout the entire repair process from receipt of the unit at their facility, on the technicians desk, testing and shipping. All done in 1 day. My iphone was received, repaired, tested and shipped back out to me IN THE SAME DAY. Fantastic service all the way through.
Highly recommend this service to all those who are clumsy like me. Good service, reasonable prices...."
"Excellent and fast service. Amazingly thorough communication. Very highly recommended"
"Here a outstanding review for this company
again, i will like to thanks the staff for a outstanding job, on working on my iphone 2g. It had a bad
Lcd digitizer and dont function well at all and was really sad of all my time and effort i spend on this phone, but again This company come out with ways you seem to amaze everyone they spend on working on devices each out in everyday.
All great work from the staff taht work on my device WES D.
Paula M. and Daniel C. for keeping me inform on my status on my iphone 2g
and Super Big thanks that made everything possible for my phone to be in the shape it is now
Anthony one of the best owner out there for sure
my honest opinion"
"I thought I could change my Battery on my Classic IPod. Bought the Battery and the tools to open the Ipod. NO WAY!! Went on line for ipod battery repair. Milliamp LTD came up. Sent my ipod in on 11/18/10. In 4 days received a email back that my ipod was there and ready for service. The next day got a email said replaced the battery and was testing the ipod. Two days later got email unit was repaired, past test & was shipping. I got the ipod in 3 days. Works great Thank God for Milliamp Ltd. A professional,Great price and Excellent follow up. I highly recommend this company. "
"Milliamp rocks!
They first put in a new battery for my 160 gb IPod, and it worked great. But then a week later, my harddrive crashed. Anthony, the owner of Milliamp, was extremely helpful in fixing the harddrive at a cost that fit my budget; not to mention how quickly they fixed it and had it returned to me.
Anthony provided superior customer service throughout the whole process. I would suggest Milliamp to anyone that is having IPod troubles, they will have your IPod working in no time!
Thanks again Milliamp and Anthony :)"
"Quality product. Clear and easy-to-use instructions. If I had known it was this easy to replace my iPod's battery, I would have done it long ago! The shipping to Canada was a bit slow, but definitely within the advertised period. However I did get FREE shipping ... to Canada ... from a US-based company. Seriously. I almost never get free shipping from a US company. Not to mention, no duty charges either. Thanks Milliamp!
Really and truly, the instructions to do it yourself are very clear. I may be an Electrical Engineer, but my (not as technically inclined) husband could follow them easily as well. I also like that there's YouTube videos showing exactly what to do as well from your company.
To sum it up: price, product and service delivered as advertised. In this day and age that's definitely something that needs to be commended.
Wonderful company to deal with and I'm glad I bought my new iPod battery from them and I will be recommending them to all my family and friends."
"I broke my screen on my IPod and didn't know anyone could repair it. I looked on the web and found Milliamp. I sent it "overnight air" to be repaired. They recieved it the next day and sent me an email to confirm the damages to my IPod. They not only repaired it in the same day, they also shipped it out right away and I recieved it back the next day. What an amazing turn-around! I got my IPod back with a beatiful new lcd screen and battery in less than 72 hours from the time i shipped it. Thanks, Milliamp! You are my heroes!"
"I sent Milliamp my 80Gb I-Pod for a new battery because it was a Christmas Gift back in 2006 and is personally engraved to me and I didn't want to exchange it like Apple does. I found this Company on the Internet and sent them my I-Pod via UPS using their prepaid option which worked perfectly for me. They tested my unit and said everything functioned perfectly and installed the new battery and shipped it back to me. It works Perfectly and now I can listen to my music for hours instead of minutes. I will be sending another one when my Niece brings me hers as her battery is shot too and she misses her music mobility. This Company knows exactly what they are doing and I would recommend using them for their services as I will share my experience with all my family and friends who are I-Pod users. THANK YOU FOR GREAT SERVICE! Keith from Ky. "
"This organization inspires a level of trust, service,and communication that should be the industry standard.
What an extraordinary company.
What happened:
My daughter dropped her iPod touch. Her heart absolutely broke - along with the glass on the front. Milliamp restored the iPod to a beautiful level of performance, and has gained a life-long customer.
How did they do it?
They communicated upfront:
Milliamp LTD sets the expectations - the clear and simple process needed to make sure your iPod or iPhone gets to them and they understand your needs. Plenty of shipping and service information. Maybe over explained, but the devices people send to Milliamp LTD have more than just an electronic attachment.
They kept me in the loop:
Once Milliamp LTD received the iPod, they ran a series of tests and let me know the progress of the the repairs - every step of the way. Tests before and after repair. The date and time of every event. Exactly when it's going out the door.
They got it back fast:
Much faster than expected. Everything is back and absolutely perfect. My daughter is so very pleased — she's been bugging me to have it surgically attached to her hip so she won't drop it again.
The owner, Anthony Magnabosco, is so very confident in his organization's ability to exceed expectations, that he publishes his own email and mobile number on the website.
His own mobile number. That takes guts, or a great company.
You have to provide an extraordinary product and services to know that you can be held personally accountable. He even wrote me personally, letting me know what the progress was.
Milliamp LTD is the model of online store service and satisfaction.
This was the finest customer service I have ever experienced.
"
"My ipod needed a new battery. Searched around and found this site called Milliamp and purchased the battery thinking that I could install it myself.
The install bit turned into a nightmare as my hands and patience factor for such an install was seemingly non-existent. This caused my ipod 30gb to lose all functionality to it's headphone jack as I ripped open the ipod in frustration and the headphone jack assembly broke.
I continued to use the ipod as a data store but was a bit bummed out about the headphone jack. I had my iphone for backup and was using that as my ipod however the iphone form factor is a bit bigger and obviously it's my phone. I needed to get my 30gb back in a listening capacity for my gym workouts. A month or two went by and I decided I can't continue using my iphone, plus it's only the 16gb model and with the way at&t service is I was having to restore all the time. It's was a obscenity-ing issue.
Traversed my email for Milliamp and figured I'd let them repair it. Regardless of what they said on the website I knew I wouldn't see my ipod for another 4-6 weeks.
On October 28th at 12:09PM I ordered the replacement headphone jack assembly for the 5th generation ipod video for $39.00 USD and the smarter option of allowing Milliamp to repair my device for $19.00 USD which bought the total to $58.00 USD. I followed the instructions and shipped my device October 29th (from Upper East Side, NYC USPS for $6.00 dollars) thinking I wouldn't see my ipod earliest late November.
On November 1st at 5:40PM Milliamp sent me a notice letting me know they had received the device and had run several test to verify my problem. Invoice Paid: Total: Little mind.
On November 2nd at 1:33AM Milliamp sent me a notice letting me know my device had been repaired. For those of you just looking at the days here. It hasn't been a full 24 hours if we are to be exact Milliamp repaired my device in roughly 8 hours. When I saw this email, I started to wonder if maybe there was an error. Surely they couldn't have fixed my device so quickly. I was preparing myself to get my device and have to send it back for fear it wasn't working. As I continued reading the email I noticed that Milliamp took it upon themselves to replace the scratched front on my ipod. Why? Well because mine was scratched.. Yeah, but why? "For good measure, we also replaced your black faceplate for another one with far less scratches and scuffs than the one you had at no additional charge just to show our appreciation for your business". WHAAAAAAAAAAAAAAAAAAAAAATTTTTTTTTTTTTTTTTT?!
That sentence right there started me thinking maybe I was in good hands. I figured, these people obviously know what they are doing. I don't write reviews for companies. I don't.. I'm of the mentality that customer service sucks every where and I rarely if ever have any experience where I rave about something. Ever.
So then, I expected, failure. It obviously would not be shipped for sometime while they actually do the work. Probably just some script or form letter someone sent off to try and assure the customer. I know the drill.. nice try Milliamp, nice try.
November 2nd at 1:45PM I receive an email verifying that my ipod has been fully tested and is expected to ship shortly. WHAAAAAAAATTTTTTTTTTTTTTTTTTT?!
Simply put, these guys aren't obscenity-ing around. At some point in this whole thing I don't know if it was at this point but I started to take the obscenity seriously. I mean, what the obscenity.. these guys are HITMEN.
Still part of me wasn't convinced.
November 2nd at 4:51PM. I receive an email. My device has shipped. That's when I knew. Whoever is running this operation is ex-military. Or at least knows how to run their own business. Or at the very least knows what it is like to be a customer.
Listen, up to this point and if you have been keeping track. I sent my device Friday October 29th in the later afternoon. Milliamp had repaired and shipped my device Tuesday November 2nd. Two (2) business days from when I sent it.
I expected I wouldn't see the device until the earliest the next week.
Thursday November 4th I saw the order number and package on my property. Opened it. They had my old parts labeled in a small pouch and my new shiny repaired ipod labeled in another, nicely wrapped.
I plugged it in and everything worked flawlessly. Loaded up my music and was riding the subway to my tunes on my Milliamp repaired device this morning. November 5th.
Will I use Milliamp again? You better obscenity-ing believe it. The moment the words "My ipod/iphone" come out of someones mouth. I'll tell them point-blank, you need to obscenity with Milliamp.
If they start repairing Apple laptops i'll never step foot or make an appointment with the Genius bar again. I'm serious. Ever. If you have a broken ipod/iphone don't even bother going to Apple. Just send it to these people. You don't know me from Adam, so you don't have to trust me. Do it, i don't know what else to say.
I've censored myself btw."