"I love my 2-person sauna. Assembles quite easily and buckles are brilliant design. Instructions are a bit lacking and designed for a different style; front is now almost completely glass. Certainly the heat is plenty for a good sweat even if it does not reach 140 F. My first shipment I received a damage package and rejected delivery. I had a replacement within one week and the packaging was significantly better. I've had no problems since. I bought from JNH directly. Great sauna for the price."
"Chat support was very helpful answering my questions/concerns about delivery prior to placing my order. They even called me to finalize my order: Four stars for now because I can't find my order history online when I log-in but I was told that tech support was working on it; five stars when this gets resolved. I ended up getting the Liftgate option so the delivery brought it to my front door. Got the Ensi 3-person Zero EMF FIR sauna for extra room. It took two people to bring it indoors (you will need more people if you have to manage steps/stairs): someone without physical limitations should lift/move these flat boxes. Set up was not complicated --- advise at least 2 (faster if 3) people to assemble since someone has to hold up the back wall while latching on the sides. So nice to use after working out!"
"I bought my sauna through Allure Bath and had issues from the start. I contacted JNH Lifestyles and every agent helped me resolve the situation. I will now go directly to JNH every time. Very knowledgeable customer service very professional will do business again "
"We received our 2 person JNH Sauna on Monday and took only a few hours to set up. Instructions were great and the customer service before and after has been awesome. Best investment we made in a long time. Don Thompson"
"I bought the ENSI 2 person sauna to complement my private practice. I read the reviews and spoke with another owner in town and took the plunge. The sauna shipped super-quick and the package was delivered to the back door of my office. Easy to unload, the only piece I could not move inside myself was the glass door (too heavy). I am 5'5 and 120lbs and I got everything in and ready to set up before my partner arrived to help with aligning the panels to get it up quickly. We snapped the 3 sides of the box together in 15 minutes and I did the rest myself. Very simple assembly of the interior, I did notice that getting the seat on with the lower leg panels was trickier than explained on the instructions (I unscrewed the top of each panel and laid them horizontal then slid the seat in). My first two sessions have been awesome, with a two-person I can either sit with room next to me or sit against one end with bent knees and relax. The one-person would have been too cramped and the three person perfect, but with the floorspace I had, I made the right choice. The speakers are not primo but good enough, and the clean lines and neutral color look great in my office. Great engineering and product design!"
"Delivery was quick, sauna was easy to assemble (2 people needed), and works great!
I have RA and this just makes me feel better!"
"My experience with JNH Lifestyles has been fantastic! Faizan, the customer service rep- was very kind and answered all my questions regarding the sauna I wanted to purchase. And was very informative on the instructions and process of the assembly.
Hands down they are great people and I will continue doing business with them for years to come! Don't look any further and order today!!! They are super fast about their shipping and communication as well."
"Easy to order and assemble. If you have ever built any flat pack stuff this will be easy. Directions are very clear. "
"Received sauna 10 days after I ordered it. It was packed securely, went together easily. "
"we just installed ours maybe a month ago. very easy to put together. Very easy to assemble also. I will be working on adding the light shortly as I think this would make the experience even better. This is a good size because I am the only one who uses it but it would be good for two sitting next to each other. I am 5'10" and I fit in very comfortable and could fit another of my size also. I look forward to adding a spot for my oil infusing and eventually the back rests also. hope to send a pic later. the pick up and delivery was great also all boxes labeled very well. whole experience was great. Have used it many times already."
"Set up was easy with 2 people. All the parts were delivered.
We bought the larger corner unit which allows 2 adults to stretch out a bit. My family is enjoying our new sauna and my wife uses it after her workouts. She says that she feels the benefits of relaxing sore muscles. I called and spoke to Faisan in customer service as I had a few questions and registered our sauna to activate the warranty. Faisan was very knowledgeable and answered all of my question. "
"Greetings,
We have yet to install our JNH sauna, but the few contacts we've had with their customer support group has been great.
Can't wait to get our sauna installed.
Regards, "
"I have wanted a sauna for quite a while and had used my friend's Ensi and loved it. When I saw their Labor Day sale I knew the time was right. Unfortunately, the delivery company didn't think the time was right because they experienced one problem after another. After waiting a month, I finally got my sauna, but oops....did not know I needed a special outlet. An email glitch apparently took place and I did not receive the pre-installation guide that explained everything. But finally I got it and it is the GREATEST, so my patience paid off!"
"Customer sevice was great through out the process! We are very happy with our new infared sauna."
"Great product! Everything fits together without trouble . I assembled it just by myself within an hour. Great customer service ! very happy with this product would def recommend it to friends."