ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2017-12-02

Joy!!!

"Loving the sauna and feel it was totally honestly represented in reviews and sales information! It's spacious enough for two as I hoped, it heats up very quickly, it assembly was very manageable, and aesthetically it's attractive sitting in my guest room. I wish I had known about the video for assembly bc although the process isn't too lengthy, the instruction book is very minimalist and lacks writing, just pictures. I advise seeing the assembly video, wish we had :)! I also advise the back and head rests, definitely needed and worth it for comfort. I believe I have found my new sanctuary to begin my days!!! Thank you for the amazing and responsive service I have received as well, real human people answering the phone, and accessible by live chat and email too!, truly gold star customer service standards!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2017-12-01

Outstanding Company and Product

"We love our Joyous 2 sauna! It arrived in 3 boxes and on time. My wife and I were surprised at how quickly we had it assembled and operational. This sauna is exactly as described. Well made, large windows in front, comfortable seat that easily fits two people and heats up quickly. We definitely get our sweat on in this sauna! This sauna has met and exceeded our expectations. We use it daily. When I called to register the warranty, I had the pleasure of talking to Pearl Cruz, who assured me that JNH Lifestyles would be there for any help I may need in the future, and reminded us that we have a full five year warranty. We highly recommended this sauna for all these reasons plus the immense health benefits we will continue to reap.
"


5/5

2017-11-30

Nice Spa

"Great little spa and easy to put together. "


4/5

2017-11-30

JNH Lifestyles Ensi Red 2-Person

"Purchased Ensi Red 2-Person Sauna (Recovered) through the JNH Lifestyles Sauna Outlet

Pros include: effective heat panels; warms within a few minutes from a cold start. Excellent climate control provided through a well-sealed door and adjustable ventilation ducts on the floor and ceiling. Digital control panel display is easy to read and simple to use

Cons: subpar amplifier produces intermittent noise, internal location of auxiliary plug requires 6’ cord to connect iOS device (Apple recommends 95° operating threshold for IOS devices) from outside the unit. Suggestion for improvement: upgrade amplifier, locate auxiliary plug externally

Accessories: infrared foot warmer, chromotherapy light, and ergonomic lumbar support / head rest all work well

Customer Support: I worked primarily with Alejandra, who was very helpful in providing assistance and follow-up with the assembly and operation of the sauna
"


5/5

2017-11-30

Great little home sauna!

"I just bought the Freedom 2 person sauna and had it installed by my neighbor yesterday afternoon. It took two hours, nothing difficult. But there were a couple of questions we had, and the customer service gets 5 stars for all their quick, courteous and competent help over the phone. Then after waiting a couple of hours to do the manual instructed warm up of the sauna, it was ready to use. I set the temperature to 115 and was in for 40 minutes. Started sweating after about 6 minutes, and never felt uncomfortable the whole time. The door is so cool, it is all glass and you don’t feel closterphobic at all inside the sauna. It’s a very relaxing experience and you sweat at an easy pace, you never feel too hot. Next I would like the color light to enhance the experience. This more than meets my expectations and it will become a regular evening relaxation routine. I have two Scottie’s and they wandered in the room and could see me inside and just lay down in front of the sauna. Oh, and I slept so hard and sound, best sleep in a long time, despite getting up twice to go to the bathroom because I drank a big glass of water before going in, and had an herb tea after exiting the sauna, then showered and went to bed. Great experience! I feel pretty special being able to use a sauna in my own home, and not have to drive to a public gym."


5/5

2017-11-29

Great sauna! Easy to assemble. We had it up and running in no time! Glad we purchased the sauna!

"Good experience from ordering to assembly!50005605"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2017-11-28

Excellent Product, Excellent Company

"I have been enjoying my 3 person Infrared sauna for months now and it has provided a peaceful oasis in a very busy life. I think the mental and physical benefits of this sauna are even greater than I had expected. I looked for a long time at many models and this one perfectly fits the space and provides exactly the calm and comfort I was looking for. In addition the cedar scent is a refreshing surprise and the support of the company, before and after the purchase, was outstanding. The sauna is absolutely beautiful as well. I would definitely highly recommend this product and others from JNH. "


5/5

2017-11-24

Great Deal !!!

"Great Purchase for the price. Great Deal, easy to assembly and easy to operate. I got use out of the Sauna the First Night!! I am pleased with my Joyous Two Sauna."


5/5

2017-11-23

my second sauna

"this is my second Infrared sauna. few years back I bought one person sauna. Since we were using it a lot.. decided to upgr to 3 people one.
very happy with purchase and quality.
thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-22

Very happy

"Great product with great service. Asked for extra time to decide and still got a great deal. Easy too assemble with clear instructions. Feels sooo warm and comfortable.
Have r.a. and am looking forward to many hours of use. Thank You.
"


5/5

2017-11-21

Great Purchase!

"Fast shipping, packed well and easy to assemble. Great customer care. They called within a few days after delivery to make sure we were satisified with the purchase and if we had any questions.
The joyous two person sauna looks great in the workout room. We have used it everyday and really enjoy the health benefits.


Ron R.
"


5/5

2017-11-21

Hands down best value for the money!

"GET ONE! Great deal on this product and well worth the money! Very well constructed and simple to assemble, with a great design and layout. I would recommend this product to anyone looking to get their hands on a sauna! Have been using it daily. Scott L."


5/5

2017-11-18

Quality at a great price!

"We love this sauna and couldn't be happier! We purchased the sauna in spring of 2015, There was an initial problem, in the first few months, with the electronics unit. Nobody wants to have issues with a purchase but they can come up.
JNH was great about it.. No questions asked, they sent us a replacement within two days!
We recommend JNH to everyone. They are so courteous and down to earth.
Thanks you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2017-11-17

good sauna

"Very good sauna for the price, just wish it heated up faster."


5/5

2017-11-16

Could not be happier!

"My doctor (chiropractor) and I discussed the benefits of using infrared sauna therapy. She expressed her belief that the infrared therapy would be very beneficial for me. As I read about the benefits in general, I saw where it would be good for the other members of my family, as well. So, win-win, right?
So I finally ordered the Joyous 2 Person Sauna. The shipping did not take as long as I had anticipated. Yay. And putting it together was a cinch. My teenage son and I took our sweet time and did it in about an hour and a half. No problems! The assembly instructions - mostly pictorial in nature - were very easy to follow.

After using it, I don't think I could be happier. Even during the first session, my muscles felt so much relief. Ahh...
I've even gotten my sons to use it as well - one for his skin condition - and the other as an adjunct to his physical therapy and physio therapy. Both have expressed positive reviews.

I would be remiss if I did not also tell you how wonderful JNH Lifestyle's customer service is. I've chatted with three different customer service associates so far, and each has been so helpful and polite. (You just don't see that much anymore.)

It happens that one of the heaters did not function. Alex, with customer service, walked me through checking it out. Then when we determined that it was the heater and not the cable or power box, she promptly ordered another.

I would not hesitate to recommend JNH Lifestyles or their saunas to any of my friends, family, or associations.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges