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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5

Verified
2/5

2022-06-08

Discount code that don't actually work

"Lamps Plus, was "kind" enough to send me a discount code to use on my next purchase. But, when I try to use it on my next purchase it of course, gives an error message of being invalid. I tried to chase down the reason via the terms and conditions, but that was about as useless as utters on a bull. So, it was a below average experience and I doubt I will be willing to waste my time again on Lamps Plus. Amazon rarely sends "discounts", but then again it never wastes my time either. The discount would have been nice, but it wasn't worth spending a lot of time on. As such, it was just a reminder for the future to avoid Lamps Plus...."

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Verified
5/5

2022-06-08

Elegant

"I've purchased lamps before in Lapmpsplus, and we were very satisfied with our past purchase, we hope this time purchased would be as satisfying as the previous one."

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Verified
4/5

2022-06-06

Chat experience directed me but I could not figure out how to determine if one item came in a 60” that I was searching for in a ceiling fan.

"Chat was helpful but when I asked to be directed to ‘sloped’ ceiling fans, the chat person did not provide just that info."

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Verified
5/5

2022-06-06

"easy to navigate and a great selection"

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Verified
5/5

2022-06-06

Excellent

"Very smooth transaction and nice display of lamps"

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Verified
5/5

2022-06-02

Delivery

"Super fast delivery!! Thank you! "

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Verified
5/5

2022-06-02

Quick and easy check out

"Like using PayPal to pay"

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Verified
5/5

2022-06-02

Great selection of lamps and great prices!

"It was easy to find a lamp I was looking for and then got an extra discount! What could be better! 5 star!
"

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Verified
5/5

2022-05-31

Love all the items in your store

"Easy to order, great experience "

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Verified
5/5

2022-05-29

Just what I wanted

"Quick and easy. A wedding gift "

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Verified
5/5

2022-05-27

Good styles fast and easy

"Quick and easy process. Haven’t had a back order yet! Product as it looks on line. Very satisfied."

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Verified
5/5

2022-05-27

Good experience

"No problems lamp was easy to put together "


Verified
5/5

2022-05-26

Great selection - think the light I selected will be gorgeous in my home

"Web site very easy to use"

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Verified
1/5

2022-05-26

claims promo code was added

"code showed 107 something in cart and of course was 124 something when I paid!!!!!"

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Rep reply posted 2022-06-11
A rep from Lamps Plus Inc., rslampsplus, has responded:

“We are very sorry to hear of the complications regarding the use of a code on your order. Rest assured we are more than happy tro assist you. Please contact us directly with your order ID and code, we will be glad to review your order. We do apologize for any inconvenience. - Ani K”


Verified
5/5

2022-05-25

Never disappoint!

"Excellent shopping choices in products, excellent delivery of products, stellar customer service! My go-to for home lighting choices, never disappointed."

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