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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5

Verified
5/5

2022-05-01

New shade

"Fast and easy website for locating what I needed. "

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Verified
2/5

2022-05-01

No estimated delivery was provided.

"There was no option to get an expected delivery date."

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Verified
5/5

2022-04-30

Ashton 16” computer table

"Table Arrived today. Lightweight yet sturdy. Easy to assemble. I like it so well that I just ordered three more. "

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Verified
5/5

2022-04-29

Very easy way to buy

"First time customer I know I will be back again
Love your lamps
"

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Verified
5/5

2022-04-29

"After shopping for months, I found and ordered a lamp for my kitchen which is perfect! Then I got a catalog and found a set of outdoor wall lights outside my garage door. I can't wait to get them!"

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Verified
5/5

2022-04-28

Lamps Plua

"Always a great selection and easy website. Strongly recommend "

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Verified
5/5

2022-04-25

Lamps Plus online site experience

"Chat was easy to use and responded quickly - product details were very thorough"

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Verified
5/5

2022-04-25

Love your products and prices!

"Beautiful goods at beautiful pricing!! Rapid and correct shipping. "

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Verified
5/5

2022-04-25

Happy

"Extremely happy with the experience,this is our third purchase never disappointed. "

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Verified
5/5

2022-04-25

Website like a European Menu

"Many websites offer too many pages and it becomes tiresome to view them all. But the folks at Lamps Plus made it easy by only offering a couple dozen or so choices per category, and they were all good. It takes a lot of confidence to offer a limited menu, and a lot of confidence to put out limited offerings on a website, but they pulled it off. Actually, it was an accent chair ad that drew me to the website, and I ended up purchasing several lamps plus ceiling lights."

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Verified
4/5

2022-04-24

Great Experience

"I have bought all the light fixture, light kits for ceiling fans and bulbs for the inside and outside of our new home. I would have given it a 5 star rating if all the fixtures came with the option of which LED light bulbs were needed. I have been struggling with trying to determine which bulbs go with which lights for weeks. The lesson learned for me was to make a spreadsheet when I placed my order of which bulbs were bought for the each light fixture or fan light kit."

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Verified
5/5

2022-04-23

Great

"Great searching. Great product inventory. Great info about products. It's great."

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Verified
5/5

2022-04-22

Large selection, quality items

"I have purchased from lamps plus several times and have been pleased with the quality of the items. Their customer service is great as well!"

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Verified
5/5

2022-04-21

Water feature

"The experience was great. No issues "

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Verified
1/5

2022-04-21

Would not send a replacement for a faulty light until I bought another and sent the original back.

"Never use this company. Their customer service ****."

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Rep reply posted 2022-05-05
A rep from Lamps Plus Inc., rslampsplus, has responded:

“Thank you for your feedback. We are very sorry to hear that the exchange process did not meet your expectation. Our standard process requires us to receive the defective product prior to the replacement. When and if adequate packaging is not available, we may suggest the option of purchasing the product so that packaging is used to return the defective product for a full refund.”