"I bought a floor lamp from them in less than 2 year ago. It was placed in the living room and was never moved. However, when I cleaned the lamp in Mar this year. I saw that there were chips all over the pole of the lamp (the metal part close to the base of the lamp). I contacted the customer service only to find out that the website only provides 1 year warranty. What was worse, the customer service rep had a really bad attitude. She didn't show any sympathy or at least try helping in any way. She kept repeating herself like a robot that we cannot be held accountable for it. The product they sold only looks nice on the picture and has really bad quality, which will only last you slightly after the warranty expires. I will never ever wanted to do business with them again."
"It was great every time except the trim piece on one light fixture was not in the box and I called them and they shipped it right away so I hope all is well"
"Great site reasonable price , returning customer 5 star pm"
"Type in name, payment info! "
"Great selection, prices, flawless check-out."
"Very easy, great. And affordable "
"I copied Lamps Plus coupon code QCA3B0122 for $15.00 off purchase but it was not applied at purchase.....disappointed as this is a pricey lamp:("
"Love it…purchased in 20mins! Very easy process! "
"There's a huge selection of lights, much nicer than the blue and orange stores. Plenty to pick from no matter your budget. Every piece has arrived in perfect condition and very well packaged. They're my go to for lighting. "
"Please add Apple Pay option. It takes forever to checkout"
"They were very patient and helped me find the shade I wanted"
"Be wary of purchasing items from Lamps Plus. If your items are not delivered, Lamps Plus will fight to not refund your money. Even after you prove that the items were not delivered with the FedEx skip trace tracking verification that Lamps Plus provides."
"It is such a pleasure to purchase quality items from Lamps Plus. We have never receive anything of bad quality. "
"Great help from Aza. Thnak you"
"FOUND WHAT I WAS LOOKING FOR AT GREAT PRICE"
A rep from Lamps Plus Inc., rslampsplus, has responded:
“Thank you for your review, we’re sorry to hear your ceiling fans were not received. Here at Lamps Plus we stand behind our products and value your business. We have further reviewed your order and appreciate your patience while we fully completed our investigation with the carrier. A refund has been processed on 05/04. ”