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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5

Verified
5/5

2024-03-16

Great selection , good pricing, quick shipping

"All good, I have used them several times now . So much better than hauling it home myself"

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Verified
5/5

2024-03-15

Buy Kitchen light and celling light for Dinning room

"Easy to find stuff needed, with reasonable price"


Verified
3/5

2024-03-12

Open Box pricing is deceptive

"I purchased an open box wall lamp. They advertise open box items are "up to 70% off." My item had been marked down $18, then, a $9 shipping and processing charge appeared in my cart. Buried in their FAQ's is a passage referencing an extra fee for open box products. So I saved 9 bucks. Not much of an "outlet" price. I contacted customer service who informed me they could not change the price or waive the fee. I will keep this in mind for future purchases. "

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Verified
5/5

2024-03-07

Best Online Selection of Products

"Always a joy to deal online with Lamps Plus. If you can't find what you like here, possibly it doesn't exist."

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Verified
5/5

2024-02-24

EAST-PEASY!

"Well, this was just too easy. Replacing lampshades on line is all about the dimensions....and finding even a 'close' fit is REALLY difficult. But I found just what I needed...it will be just a bit better, because the bottom length is smaller and will look even better on my two smal lamps. I'm over the moon with the price and the fact that it ships today...."

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Verified
5/5

2024-02-18

Great Light Fixtures

"I found what I wanted right away! Sometimes you get lucky! Thank you!"

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Verified
5/5

2024-01-14

fast delivery and no mistakes in the order

"I placed a large (22 lamps) and diverse lamp order on the site and received everything in last than 10 days. No damage and no errors. I am placing another 20 lamps order and I hope I will have the same results."

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Verified
5/5

2024-01-08

Lamps plus is number one...

"As always, L/P comes through on quality lamps, with great variety, better than anyone else.
Just keep surfing, and soon you will find what you are looking for. Enjoy!!
"

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Verified
5/5

2024-01-06

Great so far

"Loved 1 shade. Return of a 2nd in process. Contact with Jennifer at LampsPlus has been very good. Ordered another shade. Thanks!"

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Verified
5/5

2024-01-06

Great selection, fair pricing, free quick shipping

"Amazing selection. Easy web site to navigate. Fast easy checkout with free shipping."

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Verified
5/5

2023-12-29

Great customer Support

"When questioned about the down rod & ceiling mount angle gave fast service & were able to help me out!!! Thank you for the great chat customer service."

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Verified
5/5

2023-12-22

Personal call

"Received a personal call from Donna. Unusual great marketing effort. Ordered the lamps. I am a repeat customer"

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Verified
5/5

2023-12-21

Test Commented by TusharG For Survey Internal QA Testing

"Test Commented by TusharG For Survey Internal QA Testing"


Verified
5/5

2023-12-16

Nuria gave phenomenal service!!

"Nuria provided excellent style assistance when the original lamp was back-ordered. She was so pleasant to work with - knowledgeable, helpful, and happy. She brought sunshine on a rainy day!"

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Verified
5/5

2023-12-08

BEAUTIFUL SHADES!

"Lamps Plus has beautiful lamp shades! This is the 3rd one I've purchased and I've always been very happy with the color and the quality of each one! Great experience. The site is very easy to maneuver and I highly recommended them!"

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