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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5

Verified
5/5

2023-07-12

Very good, quick and a HUMAN for customer service!

"I had questions about sizing which were not on the product website, within a couple minutes they provided me with the answers I was hoping for."

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Verified
5/5

2023-07-03

Easy to Decide

"Was looking for a specific style of wall light. Easily browsed through the options, made my choice, and placed my order! Happy Camper!"

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Verified
2/5

2023-07-02

Not so happy

"The item shipped to the wrong address, and I had to pay almost $100 to have it returned and purchase it again."


Verified
5/5

2023-06-30

always great products and service

"Have used Lamps Plus many times, always easy "

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Verified
5/5

2023-06-30

Good selection, fair prices, easy checkout

"Good experience! Selection was good as was navigation on site."

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Verified
5/5

2023-06-21

Floor Lamp

"Excellent selection with customer ratings and competitive pricing."

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Verified
5/5

2023-06-15

Amazing selection and easy to navigate website.

"I will wait to see the lamps when they arrive. I expect them to be as picture. Loving my choices."


Verified
5/5

2023-06-12

They always have what I am looking for.

"Orders online are so easy."

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Verified
5/5

2023-06-11

Good Value and Never a bad experience

"I've been slowly but surly replacing our lights, fans and fixtures over the past few years and I like the fact that they have a better selection of better selection products than the Orange Box store down the street (don't get me wrong, I love the orange box store like everybody else, but when it comes to some things - selection and quality are obviously limited). Never a bad experience - I just put in my order, and my stuff shows up in a week. I bought a fan from them once, installed it and didn't like it. Returned it a couple weeks later to a local store and no hassles. Overall - great experience."

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Verified
3/5

2023-06-11

EXPENSIVE SHIPPING!

"I've been a loyal customer of Lamps Plus for years and love your company. However, there are now thousands of wonderful establishments on- line that don't charge any shipping and offer tremendous savings. After spending $157.08, you still charged me $12.00 shipping, it certainly diminished my positive shopping experience!"

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Verified
5/5

2023-05-30

Easy as pie to order.

"Great way to shop! Excellent EaSY!"

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Verified
5/5

2023-05-30

website has a lot of useful information to help find what you want and make a selection

"i was able to research the light i wanted, and was able to find a lot of info on the info provided as well as the FAQs. i placed an order but no info yet on package as this was just moments ago."

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Verified
5/5

2023-05-27

Shopping online for Table Lamps

"Shopping online for table lamps with Lamps Plus has been a good experience: straightforward, clean, no games, easy to navigate."

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Verified
3/5

2023-05-26

Browsing somewhat difficult!

"Very time consuming browsing process height filter would have helped a lot. "

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Verified
4/5

2023-05-06

Brilliant

"Easy as pie.hope to use u again"

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