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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5

Verified
5/5

2023-05-04

Easy ordering

"I just ordered the lamp so haven't received it yet. Easy to order and good description of features on website"

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Verified
5/5

2023-05-02

Delivery times

"Jennifer was quick and complete with the info I needed to make the decision and get the order completed."

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Verified
5/5

2023-04-29

Just placed new order

"Just placed new order. Previous orders have been handled promptly, product packaging was excellent, product quality met expectations, and customer service was excellent."

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Verified
5/5

2023-04-24

Great Customer service

"I had a fixture in my cart that I was unsure about due to price (expensive) and unsure if it would arrive within the next 6 days. I had a call from Cathy, at Lamps Plus who listened to my concerns and came up with an alternative that is much less expensive, that we like, and will arrive earlier than the 6 days. VERY HAPPY!!"

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Verified
5/5

2023-04-23

Can't wait!

"I'm excited to receive my product ordered. I will rearview when received. To date the process was easy to order, the prices were fair, and check out was smooth!! "

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Verified
5/5

2023-04-17

Love your site and your products

"Been looking at replacing some lights in my home as I do some renovations. I'm starting with these outdoor lights that I'm excited to replace the old ones that were builder grade that every home in my neighborhood has. These are so stylist. I will leave a review for how they come out. I also plan to buy a new fan for my living room, and have my eye on one that I want to get from this site."

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Verified
5/5

2023-04-01

Great selection, delivery and return

"I have purchased many lamps here. They are as they look online. I purchase 2 once of the same function and returned the other, no problem. Just a great resource for lamps. "

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Verified
5/5

2023-03-28

Assistance with return policy on a clearance item

"Very good customer service."


Verified
5/5

2023-03-28

Great selection to choose from. Looking forward to new Chaneliers

"It was very easy to search through all of the Chandeliers and there is a great selection. Everything was awesome. "

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Verified
5/5

2023-03-16

Excellent order process

"Easy to find product and place order. Will order from Lamps Plus again "

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Verified
5/5

2023-03-06

Long-time fan of LampsPlus

"When we built our house 5 years ago, we purchased a lot of our lighting from LP, as well as some ceiling fans, and there may have been other items as well. We were always very pleased with price and service. Their selection is broad, and often the items I'm interested in will go on sale if I'm patient. A very positive vibe!"

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Verified
2/5

2023-02-10

Lousy Auth process

"Forces auth with facebook. why? WTF?"

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Rep reply posted 2023-03-08
A rep from Lamps Plus Inc., rslampsplus, has responded:

“Thank you for your review Jeffrey. If you need any assistance placing an order or have any questions, please contact us at 877-704-2425. Any of our associates can assist with answering your questions or assist with placing an order. ”


Verified
5/5

2023-02-07

Quality you can trust.

"Repeat Customer. Bright Light just like I like it!"

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Verified
5/5

2023-02-06

great website - easy to order

"I finally found what I was looking for - I wanted a metal, solar, post cap light that would fit a 5.5 x 5.5 wooden post - hopefully it will be great when it arrives. The website is easy to use and has all of the information I needed about the light fixtures, no need to call them to find out what size of post they will fit."

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Verified
5/5

2023-01-28

Beautiful lamp with nightlight!

"Easy to order, good price"

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