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Product & services pricing
3.80/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.68/5
Customer service:
3.89/5
Return/Replacement policy:
3.55/5


Verified
1/5

2024-11-19

Basura no sirvió

"Pésima no fue la parte es diferente "

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Verified
1/5

2024-11-19

Part still hasn't arrived

"I ordered a part for my 2024 Lexus on Nov 6th and was told it would take 3-4 days. Today is Nov 19th and it's still not here. I was told they accidently shipped it to Chicago and they can't reship it till it is returned. Why am I being delayed for their mistake. You have my money, send me another one. "

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Verified
5/5

2024-11-19

Thank you

"Great service. Thanks!?!!!"


Verified
4/5

2024-11-14

Good service

"Good service fast service "

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Verified
5/5

2024-11-07

Lexus Online Parts

"Lexus of Oxnard has always paid great attention to my vehicles but I have found the parts website to be great. In many cases there are sales going on when you order online so I encourage people to do this. That said to make your purchase smooth always use your VIN number when ordering…."

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Verified
5/5

2024-11-06

Excellent Services

"Fast and accurate shipping "

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Verified
5/5

2024-11-05

Lexus is car mats

"My package came quickly and the mats fit perfectly."

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Verified
5/5

2024-10-31

excellent

"people were great parts arrived as ordered. Thank you!!! less expensive than the lexus/toyota 3 blocks from my house in minnesota."

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Verified
5/5

2024-10-25

Great customer service!

"People in the Parts Department were very helpful when I needed to get some new shock absorbers."

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Verified
3/5

2024-10-23

Online Order Ready But No Notification

"I ordered parts online for local pickup. The order was ready for over a day, but I was not notified. I had to call to check on status and was told that the order was ready. This is the third time. Other dealers usually call me as soon as the order is ready."

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Verified
5/5

2024-10-17

Excellent Service

"great customer service very knowledgeable thanks "


Verified
5/5

2024-10-15

My purchase

"My purchase was delivered very fast on time and exactly as I ordered. Great experience."

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Verified
5/5

2024-10-15

Good Service

"It was easy to order my trailer hitch for my GX460. Lexus of Oxnard kept me notified of the status of the shipment and delivered the box when they said they would."


Verified
5/5

2024-10-10

Excellent service, very fast shipping.

"Very please with my order "

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Verified
5/5

2024-10-09

Great customer service

"I dropped off my wife's Lexus to have new OEM rims put on. I met with Mr. Raymond Martin (Service Consultant), and he made me feel at home. He provided me a shuttle home and also a ride back when the car was finished. Before going home that morning Raymond and I started talking about cars and found out that he was also a car enthusiast like myself. Raymond is a consummate professional and I will definitely be returning to Lexus of Oxnard to have automotive services done on our vehicle.
R/
Victor
USN Ret.
"

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