ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-02

"I got a mobile phone on time and is working properly. I purchased from Greece. I had a major problem with the Greek custom office and the express shipping company and they helped me.
Also they gave me a partial refund of $40.00 USD as they had promised. They kept their word. They're professional and polite. I'll buy again for sure.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-04-02

"I ordered and item from this website using there free delivery option. I was told my order will ship within 3 to 7 days. It has been 9. I am starting to think i picked the wrong website to order from. Customer service is decent, i Receive replies but the replies tell me to be patient because they are busy. I am very upset that my order is not a priority. So use this website AT OWN RISK. You may be put on hold like i have been.
________________________

To update you on my status. The customer service rep found a solution to the problem and my order will be shipped tomorrow.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-04-01

"Lightake takes your money and then never sends you the items that you ordered. I have been waiting for over four months. When you complain, they just tell you to keep waiting. To make things worse, we paid the $25 dollars using Paypal, and now paypal says that the transaction is not eligible for their problem resolution program! So, there is nothing you can do once you have been ripped off! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-03-12

"My package was nicely packed, package is very safe and I receive it all, there are some delay in the shipping of my package, but the good thing is the customer representatives replies email. Well there are things to improve that's why I didn't give 5 stars. One is that update website for out of stock item regularly, second is faster processing time. To sum it up lightake.com can be trusted.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-09

"I placed an order for items that were listed as being in stock and the items have yet to ship. The items still show in stock on their website. The reply to my first email I sent asking when I should expect my order to ship I was told 7 days. I send a second email asking where my products where because it was past the 7 days they said it would take and let them know I would be opening a dispute though PayPal the following day if there was no reply. I got no reply and I opened a PayPal dispute late the following day. The next day I did get a reply to both my email and to PayPal dispute. The PayPal dispute said they were waiting on a shipment, even though their site showed "In Stock" on all products when I ordered. The email reply said they have been busy and asked me to close the PayPal dispute. So what is it? Are they busy or do they not have stock? Why should I trust these people?

No, I will not close my dispute until I get my items and I will keep my review updated as the situation progresses.

I would not recommend this site to anyone, and would suggest you find another place to order your products. This is by far the worst place I have ever ordered from.

-- Update --
Just got an email fro PayPal saying they seller has refunded my money, so rather than ship my items they have decided to not deal with the issue at all. Glad I have my money back and I will find somewhere else to order. Buyers beware this company is trash.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-07

"The worst possible experience is to buy from this scam store,I ordered a mobile phone asked them to install google play and an second battery,the phone came with one battery only and google play installed but not working,I returned the phone to them an got refund with Paypal,the tracking site was showing the parcel as delivered but they never admitted they goti it back,awful staff unprofecional all of them,don't buy from them unless you want to get in trouble.
?nd please srop mentioning about free shipping,everything is added up in the final price,shipping,paypal fee,do you think theese shops are there to serve us?

Even in their reply here they are lying,Paypal has given me refund 5 days ago,not them,now they are trying to be clever,read their forum in their webpage to see how many customers are in trouble with them,avoid them as hell.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-21

"I ordered 3 times and each time lightake.com correctly and on time served order. In future, I will work with him."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-21

"Good and honest shop. The prices are very good. You can find lower prices, but with poor service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-21

"Quick and trustworthy site, with wide selection, good products good customer service.
Will shop here again :-)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-19

"Everything is Great. Very Recommended. I am from Argentina, the ship takes 3 weeks to arrive. The products are excellent.
And the best of all is the customer service, quick and fast, carefully, responsible, 10 stars.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-18

"I purchased from 'Italy a tablet with case and a SD card, I received everything on time. The SD card was faulty, as soon as I press the issue within 30 days I received another card instead.
The company is really serious and reliable.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-02-16

"02/03/2013 Order date 02/20/2013 - no shipment, tracking #, response. Website says "Collecting Products Now-processing" for 17 days now, but they took money from my bank account after 1 day.

3/18/13 package arrived - screen defective.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-09

"It took some time but i finally got what i purchased, i live in Honduras and they deliver my package in front of my house. I couldn´t believe it but is true, lightake is trustable!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-05

"Bought a JiaYu G3 at Lightake and as I thought ( wrongly ) the shipment from Lightake to me in The Netherlands took too long I have asked them by e-mail a couple of times for an update etc etc
Everytime I was helped Ok with the Lightake customer service , fast feedback and re-assuring me that I would get my phone , and that I just had to be patient. Also I send an e-mail to thier support dept. with like 8 technical questions ; That e-mail was also quick and clear answered.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-02

"Very happy, great price, service, product and delivery to France.
Will order again.
Highly recommend the mk809 android TV and SD cards.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A