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Featured Review


Verified
3/5

2017-07-26

Faulty lock

"I ordered two locks twice. The last order came in on 7/21/17 and one lock is broken"

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Rep reply posted 2017-08-18
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about the problem with the lock that you received. We hope that our resolution under our warranty policy has met your satisfaction. Kind Regards, Marie”


Verified
5/5

2017-07-18

Locker shelves

"Excellent product, correct colors, very strong and fit perfectly"

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Verified
4/5

2017-07-12

Lockers

"Order twice. First time perfect! 2nd order they came a little bent but it was an easy fix for us not so bad that we needed to send back. But we like the color and style is perfect! We really like them! Thank u"

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Verified
5/5

2017-07-12

Customer Service

"Teresa Hernandez did an exceptional job in providing quality and professional customer service. I appreciated her a great deal. Give her a raise. I would buy again because of her.

One of the 3 lockers arrived damaged, which was disappointing. FedEx may have caused this, however. Contact me if you would like additional information.
****@****.

Thank you.

"

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Verified
5/5

2017-07-10

The shiiping was more than the nameplates!

"But they are quality nameplates, so it's all good."

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Verified
5/5

2017-07-07

QUALITY

"Heavy duty, best if two people assemble long shelves. Great quality, including lockable wheels.
"

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Verified
5/5

2017-07-04

100% Satisfied!!!

"I'm glad that I chose Lockers.com. The lockers are heavy duty and High Quality! 100% Satisfied!!!"

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Verified
4/5

2017-06-30

Lockers

"Good looking product. Well protected delivery."

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Verified
5/5

2017-06-29

I love these lockers

"I am very please with my order, the website, quality and packing are all wonderful. I recommend them if you are buying lockers."

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Verified
4/5

2017-06-29

Great lockers! Highly recommended except shipment was not timely

"This is about our 5th time ordering from lockers.com (we also order from mailboxes.com). The products are always great! Very good quality and the prices are amazing. They are very competitive with other vendors. Unfortunately, this time around, the lockers were not delivered in a timely manner. It took about a month to get it. The shipping was supposed to be 3-5 days. Other than the delivery, which I gave 1 star, everything else was great. When I chatted with a rep. she was very helpful and nice. "

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Verified
2/5

2017-06-25

Good product but delivery assistance was terrible

"Ordered several cabinets from these guys. Was ultimately happy with the cabinets but the support in actually getting them delivered was terrible. It started when the delivery truck could not make it up to my house (I previously noted that they needed a smaller truck to get back to my house). I asked for them to make the delivery to my shop instead of my house a couple miles away. They refused and wanted to charge me $150 to change the delivery address. Instead they sent my cabinets back to the warehouse and it took another 4 days for someone to call to redeliver them. When I got the call, they wanted to schedule the delivery out another 5 days. I told them if I didn't have the cabinets by the end of the following day they should send them back as I would refuse delivery. They magically appeared the next day. It seems to me this is a classic case of some low level support person not seeing the bigger picture. It would have been so simple to just deliver the cabinets to my business address. Charging me a change of delivery fee of $150 after me spending thousands of dollars on cabinets seems lame. I would not buy from these guys again. "

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Rep reply posted 2017-09-15
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about all of the delivery issues with your order, and the inconvenience caused. We use outside freight company for our deliveries, so we appreciate your feedback so that we can communicate these instances with our vendors. Also, we hope that the refund of the shipping charges met your satisfaction. Kind Regards, Marie”


Verified
2/5

2017-06-14

Hinges did not align and the corrective action was to "drill a new hole"

"Hinges did not align and the corrective action was to "drill a new hole""

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Rep reply posted 2017-09-19
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about the issue with your order. We hope that our settlement met your satisfaction.
Kind Regards, Marie”


Verified
4/5

2017-06-12

Lockers

"Everything was better than expected. The driver was even flexible when it came to changing the delivery location.
The only suggestion I can make is for the latch systems to be looked at more closely. We had to re-install 9 out of 27 lockers' latches because the piece installed inside of the locker was screwed in too high, making it impossible for the latch to release.
"

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Verified
5/5

2017-06-12

Awesome products and service.

"Easy shopping on-line, great service and delivery."

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Verified
1/5

2017-06-06

Numbers were mashed together

"I ordered numbers 1 - 20 and 1 - 16. Once the double digits began, all the numbers were merged together. I called to get replacements and that order took so much longer than the first order, I never received them. Will never order from this company again. "

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Rep reply posted 2017-06-06
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about our mistake on your number plates. A refund is being processed. We also cancelled the no charge replacement order per your instructions, as we did not ship it out on time. We apologize for the inconvenience this has caused. Kind Regards,
Marie”