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Featured Review


Verified
2/5

2023-05-18

Bad Communication

"I ordered my products and called 2 weeks later when they had not arrived. I was told by that person the tracking said they would be delivered the next day. When they did not arrive the next day I called back and was told my order had not even shipped yet. The products showed to be in stock when I ordered them online yet after 2-1/2 weeks they still had not even shipped. They then shipped my products out regular shipping which takes 5 days to arrive to me from the west coast. I was called after they shipped and was not even offered to have them expeditied because they messed up. I needed the products to finish my install and this put me way behind."

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Verified Lockers.com Shopper
Verified
5/5

2023-05-10

Got exactly what I needed, in a timely manner.

"Had to replace a lock that had malfunctioned, so I was able to install a new one (very easy to do) and bought a spare in case it happens again."

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Verified Lockers.com Shopper
Verified
1/5

2023-05-06

Wrong item descriptions

"When they describe items wrong then they should take them back on them. I pay for shipping overpriced and then product weong i have to ship back on my dime wrong company person in charge of investigating wrong item shipped. Has a bad attitude and doest respond to any emails. Thanks im out 50 bucks and cant do **** with the product recieved."

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Verified
5/5

2023-05-05

Great

"All went well, the team members are super happy to have space for their personnel items. "

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Verified
5/5

2023-05-02

Metal Bench

"Shipped very fast. Very good product."

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Verified
3/5

2023-04-28

Lead time/Communication

"The product was great and easy to order. The issue came with the amount of time it took to get the product. I was promised several times that "it was in production and we expect shipment next week". When that did not happen there was no communication. So after 2 weeks of not receiving shipment notification I would have to email to get an update. I think if something is not going to ship when promised the burden should be on the supplier to reach out with an update. "

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Verified
5/5

2023-04-19

Great service

"Great service quick delivery "

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Verified
5/5

2023-04-15

Lockers for our restaurant

"The lockers worked perfect! We put them together ourselves. Took a little time with all the screws, but was to do."

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Verified
4/5

2023-04-13

Decent, would try again

"Tracking options/detail aren't awesome, and timeline estimates got pushed back a few times without giving notice. But, it is nice to have the option to purchase assembled units."

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Verified
5/5

2023-03-29

Customer service

"My experience with Lockers.com was pleasant. Not only was my problem resolved but customer service was beyond anything I've experienced before. I was able to open the lockers with the master key I was instructed to purchase and then I was assisted with the retrieval of the combinations for the lockers. "

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Verified
5/5

2023-03-10

Nice customer service

"Nice service but seems a bit late regarding the shipping"

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Verified
5/5

2023-03-09

MFITNESS

"OVERALL THE LOCKERS ARE GREAT. HOWEVER THE INSTALLATION WASN'T SO EASY I HAD PURCHASED LOCKERS WITH A SLOPE AND THE DIRECTIONS WERE NOT CLEAR, BUT THANKS TO SUPPORT I WAS ABLE TO COMPLETE INSTALL."

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Verified
5/5

2023-03-04

Good transaction, product and experience

"Seamless transaction and prompt customer service, product arrived in excellent quality! We would purchase again."

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Verified
5/5

2023-03-02

Great Service

"Pleasant - no issues
Fast service
"

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Verified
5/5

2023-02-23

Hawaii Customer

"They shipped complete and on-time to our L.A. freight forwarder. Excellent customer service and the lockers are now in place for our team member to use. Could not be more pleased. Great company, Great people!"

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