"Horrible! They do not deliver on ANYTHING advertised. You can't even block sites if you have an iphone. Customer service reps are complete morons and totally unhelpful. Don't waste your time or money."
"Purchased the ap in an attempt to track snapchat on an iphone of one of out children. After purchasing was told that snapchat was not available - could only track text messages and browser history. Requested a refund 1 day after purchasing and the company has refused to refund, claiming their website disclosed this. Unless your looking to only track texts and internet, I would absolutely steer clear. Customer service is non-existent."
"They have no idea when a jailbreak will release for your child's phone though they give you all these details as to what services the software does when a jailbreak does exist. I contacted their customer service telling them I needed a refund of the ridiculous $200 because I'd be paying for a service when it wouldn't even satisfy the needs I had for buying it in the first place and after three rounds of communicating with them their only answer was to look at the terms and conditions and refund policy and sorry, we can't give you a refund. Not worth your money if you don't know all the details which they obviously try to scam others by giving as little information as possible. You will not get your money back if you find the software doesn't work for your needs. Awful customer retention."
"Purchased this app, but was smart enough to only buy one month instead of discount multi-month. It took well over a month of working with tech support, who kept telling me to wait 12 hours for the error to resolve. So far, the app is still not installed, the English communication of tech support has been poor in several cases, and I will not be buying additional months. "
"Absolutely useful in everyday life. Powerful tool to ensure kid’s safety. Would recommend for sure.
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"It works the way they promises at the purchase, had no problems with installation and start. Nice team. Get 5 from me.
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"I’m pessimistic about all those apps. I thought it’s money draining. To my big surprise, I was wrong with this app. It works well for our family. I think my kid’s safety is much more than $14.
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"This geofencing thing is amazing. We’re from a huge city and my kid’s school is quite far from home. So I always get notifications if he’s out of the safe zones."
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For my family, Facebook messenger was a flop cause my daughter is learning Arabic and suddenly those people started writing her crazy things and sending awful pics (body parts, etc.) So I had to stop it by blocking it with mSpy app"
"I wish you all guys to hit Jessica from their support. The girl seems really to know her job. See I lost my phone and had to install the app on a new one. Then it happened not to work with my kid’s one. Thanx God, we sorted things out."
"What a joke! Spent over $100 for an app I couldn't and didn't use. THEY DO NOT GIVE REFUNDS! it is buried in fine print!!! Customer service is a joke! Run!!!!"
"For the fact that I can use it everywhere in the world is great. Because I travel a lot and can monitor my kids anywhere I am.
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"I returned the product within the first 10 days as required but experienced delays and hassle and had my return refused (really!). The produce does not work for me and the features I needed most require jailbreaking the phone which is not possible in my circumstance. The remaining features available without jailbreaking are not what I need.
Don't get suckered in by the 10 day refund policy. It seems they have created countless loopholes to sending refunds.
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"I watched mSpy’s ‘your kids are never alone’ on YouTube, and that prompted me to buy it for my daughter. I am amazed at how this app works. I recommend all parents should at least watch that video and read about the cyber dangers, guys if you in your 40s as i am, I am telling you , we know nothing.
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"I am not a technical savvy woman but the way these guys took their time and assisted me to install mspy on my granddaughter's device was impressive. I had been using mspy for a year now and have not regretted it a bit.Thanks!
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