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Product & services pricing
4.04/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.31/5
Customer service:
4.00/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2023-04-07

Spot on again!

"My third visit to the site. My third purchase. My old MacBook is now the fastest computer in the house with new Ram, SSD and battery. Excellent chat service each time. Highly recommended."


Verified
5/5

2023-04-07

Apple Charger - The Real Deal

"I bought an\ non-Apple charger charger within a few months it started overheating and SPARKING! Happy to f ind a genuine Apple Charger at less than Apple retails for my old Macbook. So far so good but time will tell."

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Verified
5/5

2023-04-07

Quick & Easy

"Found what I wanted at a good price with good purchase experience"


Verified
5/5

2023-04-07

Easy to find products, great prices, easy checkout

"Carrying a unique Apple friendly range of products, plus some generally useful but hard to find components, with good prices & sales, perfect for solving my hardware needs. The deep integration with UPS to select a service pickup location is great."


Verified
5/5

2023-04-07

great online

"my order went smoothly with all relevant detail, from choosing the right product to checking out."


Verified
5/5

2023-04-06

Great!!!

"Very simple instructions; also clear and concise."


Verified
5/5

2023-04-06

Simple and Fast

"OWC always come through. Simple and fast to order"


Rep reply posted 2023-04-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. I'm so glad that we're able to provide you with a great experience every time you shop with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-06

Always Great

"These folks are all about customer service. "

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Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. I'm so glad to hear that you always receive that top-notch OWC Customer Support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-06

excellent anda professional service

"In the month of March 2023 I bought an Imac Pro, configured it and Mac Sales not only did it fast but also delivered it in just 5 days. The Imac is in excellent condition and just as I set it up. Thank you for your professional service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-06

Superb

"Good online shopping experience "


Verified
5/5

2023-04-05

Great Deal!

"Easy to find what I wanted and an open box deal tilted the balance!"


Verified
5/5

2023-04-05

RANDY IS BOTH CAREFUL AND WELL INFORMED

"I discussed my need to use one of my 2009 or 2011 27" iMacs as a monitor for my 2013 27" iMac and he carefully satisfied my question and told me the exact cable I needed."


Verified
5/5

2023-04-05

Easy Peasy

"Click and go, done.
Exactly what I wanted.
"


Verified
5/5

2023-04-05

"Great products and customer service."


Verified
5/5

2023-04-05

Fast shipping

"Ordered parts that directly fit my MacBook Pro for my year ju ay"