"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Had a question about their video display splitter. The technical support was very attentive to my question and offered his best advice. I was very appreciative of his time and ability to answer all of my questions. "
"Patrick from customer service was able to walk me through which system to order to have it here soonest - and I needed it within 2 days. Thank you @Patrick for MacSales "
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our customer service and that Patrick was able to help you find the perfect system for your needs. It’s amazing to know our products and support keep you coming back! We truly appreciate your business and look forward to serving you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Cutting a long story short: I bought a CPU upgrade in 2004 when the my PowerMac G3 was due, a fresh battery for a G4 Powerbook in 2008, a SSD upgrade for a 2011 11" MacBookAir and now another one for my 2017 iMac. Everything worked - still works very well.
OWC solutions might not be very much appreciated in Cupertino, but they definitely extend the lifetime of products and therefore are a very welcome contribution to sustainability from my perspective. So, please keep going!
Jens | Germany"
“Thank you so much for your amazing review, Jens! We're absolutely thrilled to hear about your fantastic experiences with our products over the years! It’s incredible to know that our upgrades have played a role in extending the life of your devices since 2004. Your support and recognition of our mission to promote sustainability truly mean the world to us. We’re excited to keep providing you with solutions that enhance your Apple experience. Here’s to many more successful upgrades in the future! ?”
"I preordered the Thunderbolt 5 external drive and while it allegedly shipped 9 days ago. I still haven’t received and won’t according to UPS until Thursday Nov 21st. Dump IPS or I’ll never buy another device from you again."
“Thank you for the feedback. We are sorry to hear that you have not received your package. According to our records, the order associated with this review was delivered on November 9th. If this is not true please contact our customer service team and let them know so we can look into this issue. https://eshop.macsales.com/Service/
”
"have what I want price is right"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you wanted at a great price. It's customers like you that make our work so rewarding. We can't wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"This is the 3rd transaction with MacSales and it has always been fast, easy finding what is needed and competitive pricing."
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you've had such positive experiences with us for your third transaction! It's fantastic to know that you find our service fast and easy, and that our pricing meets your needs. We truly appreciate your continued support and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Ordered a replacement battery for my MacBook and works like a charm. Installation instructions and tools made the install super easy. 10/10 recommend."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your replacement battery is working like a charm and that our installation instructions and tools helped make the process a breeze. Your recommendation means the world to us! If you need anything else in the future, we're here to help. Enjoy your MacBook!”
"Ordered the Mac mini in "excellent condition" (paid extra.) Computer is fine, but the power cord supplied by OWC is not Apple original and is very short, thin and junky. i would never use it. Does not even reach the floor directly under the desk the mini sits on. Nowhere close to an outlet. Why even include it that garbage? Why call it "excellent" ?
But I love you guys anyway. "
“
Thank you for your feedback! We’re glad to hear you're happy with the Mac mini but sorry to hear the power cord didn’t meet your expectations. We’ll definitely pass your comments along to our team. We appreciate your input and are here to assist if you need anything else! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"1M2 is just awesome - great build quality, fast, and reliable."
“Thank you for your amazing review! We're thrilled to hear that you are loving the 1M2 and that it meets your expectations for performance and quality. Fast shipping is what we strive for, so it's fantastic to hear that you had a great experience. Your feedback motivates us to keep delivering the best! Enjoy your new gear! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"High performance solid gear at a reasonable price "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our gear to be high-performing and reasonably priced. Your feedback means a lot to us, and it motivates us to keep delivering the best for our customers. We appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"No Issues, great service. Easy to work with"
“Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience with our service. It's our goal to make everything as easy as possible for our customers, and we appreciate your feedback. Your satisfaction means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"The machine delivered on time and works great. It is configured just as I requested."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new computer and that it arrived on time, just as you requested. It's wonderful to know that we could deliver a great experience for you. We truly appreciate your support and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Rosanna was very helpful in modifying my order before shipping."
“Thank you for your fantastic review! We're thrilled to hear about your positive experience with Rosanna. Providing great customer service is our priority, and it's wonderful to know she was able to assist you with your order modification. We appreciate your support and look forward to serving you again!”
"Like Allways, Good and fast service"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our products and appreciate our quick service. Your support means the world to us, and we can’t wait to serve you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I recently was hit by hurricanes Milton & Helene. This new Mac Pro 2019 is a replacement upgrade when the studio was hit by the surge. I am thank you. "
“Wow, we're so sorry to hear about the challenges you've faced with hurricanes Milton and Helene! But we're thrilled that you found a replacement upgrade in the Mac Pro 2019! It's fantastic to know it’s making a positive impact on your studio. Thank you so much for sharing your experience and for trusting us during this time. We're here for you and can't wait to see what amazing projects you'll create with your new setup!”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your fantastic review! We're absolutely thrilled to hear that our technical support team was able to assist you with your video display splitter. It's great to know that they were attentive and provided the guidance you needed. Your appreciation means a lot to us, and we're here to help anytime you have questions in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”