"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Right product as described. Arrived promptly. Worked without a problem."
"The Thunderbolt Dock 11 Ports solved all the connectivity problems I was having with connecting 'daisy chains' if USB and USB C devices to my MacBook Air.
In addition, I received terrific tech support so that I was able to set up the dock for maximum efficiency. Customer Service and Tech Support was exceptional."
“We're thrilled to hear that you're loving the Thunderbolt Dock and that it has made your connectivity challenges a thing of the past! It's fantastic to know that our customer service and tech support team provided you with the assistance you needed to maximize your setup. Thank you for sharing your experience and for your amazing 5-star review! We're here to help with anything else you need!”
"I was looking for a four-bay HDD enclosure with four 4TB drives. MacSales had the drives marked down and an enclosure on clearance that satisfied my requirements. It was an easy decision. Can always depend on their tech support if I run into any difficulties. Very satisfied."
“Thank you so much for your fantastic review! We're thrilled to hear that you found the perfect four-bay HDD enclosure and drives at such a great deal! It's wonderful to know that our clearance section and tech support helped make your decision easy. Your satisfaction means the world to us, and we can't wait to assist you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I love to buy here. They have quality product."
“Thank you so much for your fantastic review! We're thrilled to hear that you consistently have good experiences with us and that you love shopping here. Quality is our top priority, and it's wonderful to know that you appreciate our products. We can't wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Five stars! Excellent prices, service and selection. Fast shipping and communication. "
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with our products and team. It’s our mission to provide top-notch service and quality at excellent prices, and your kind words truly motivate us! We can’t wait to help you again in the future. Let's keep those upgrades coming! ?”
"From ordering to shipping to receiving, the process was quick and efficient. "
“Thank you so much for your fantastic review! We are thrilled to hear that your battery replacement process went smoothly from start to finish. Your satisfaction is our top priority, and it's wonderful to know that our quick and efficient service made a difference for you. Enjoy your MacBook Pro with its new battery!”
"Greg was so helpful and had great advice!!"
“Wow! Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that Greg was able to assist you with such helpful advice. Our team truly loves going the extra mile for our customers, and it’s wonderful to see that reflected in your review. We appreciate your support and look forward to helping you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Returning customer, the website didn’t work right, the computer wasn’t as advertised, the tech department lied and claimed they couldn’t duplicate the issues (bad clunky fans don’t fix themselves) so they charged me an undisclosed $25 restocking fee but actually took $40!! "
“Thank you for your valued feedback. We’re sorry to hear that your recent experience with us did not meet your expectations.
Upon receiving the computer you returned, we conducted a thorough examination and can confirm that it passed all of our tests, fully functioning as expected. As outlined in our return policy, a $25 restocking fee applies to all used computers returned within the first 14 days of purchase. Additionally, the portion of your refund that was not reimbursed corresponds to the initial shipping charge, as shipping costs are non-refundable.
We understand your frustration and will certainly take your feedback into consideration. For your convenience, we have included a link to our return policy here for your reference: https://eshop.macsales.com/support/return-policy”
"OWC is forever my first go-to choice for memory, drives, docks, cables , and more. They have the best gear, and get it out the door pretty darn fast. OWC has "saved my bacon" many a time!"
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our SSD drives fast and flexible, and we're even more excited that we could meet your needs right when you needed it! Your support means the world to us, and we can’t wait for you to experience the performance of your new drive. Enjoy your upgrade!”
"I have an Apple I-Mac that I needed to add a monitor to. My current machine uses thunderbolt ports. Since there are several thunderbolt types available, and since the exact type was not listed in the description I decided to take a chance with this particular monitor. Of course the type of thunderbolt port on the monitor does not work with my I-Mac I was forced to purchase an adaptor at a cost of just under $50.00 to complete the set up. Not what I was hoping for. Now that I have the correct set up it is working fine. Still, a little miffed that I had to purchase an adaptor and wait for it to arrive in order to see if the monitor would actually work with my I-Mac."
“
Thank you for your feedback, and we truly apologize for the inconvenience you experienced with the monitor setup. We understand how frustrating it can be when the compatibility isn't immediately clear, and we appreciate you taking the time to share your experience. We're glad to hear that everything is working fine now that you have the correct setup. Your input is valuable, and we’ll take it into consideration to improve product descriptions moving forward. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I had a 2014 Macbook Pro that worked fine for occasional off-site tasks, but the battery began to swell alarmingly. I learned it would be an expensive fix on that model and looked around for an alternate. OWC/Macsales.com had a 2017 MBP with similar ram and it was just $329! I ordered it and it looks great, runs like new, and I was able to migrate everything I needed from the old computer (before erasing and junking it). This new one should give me several years of good use, thank you!"
“Wow, what an incredible review! We're thrilled to hear that you found such an amazing value in our 2017 MacBook Pro! It's fantastic that you were able to migrate everything seamlessly and that the new computer is running like new. Knowing that it will serve you well for years to come makes us so happy. Thank you for trusting MacSales.com for your tech needs! Enjoy your new machine! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great site easy to find products and good prices. If your looking for Mac compatible products the place to check. "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to navigate and our prices appealing. It’s our mission to provide the best Mac-compatible products, and we’re so glad you think we’re doing a great job! Your support means the world to us!
”
"Nice Website to get what you need!"
“Thank you so much for the fantastic feedback! We're thrilled to hear that you found our website easy to use and were able to find everything you needed. We appreciate your support and hope to see you back soon for your future tech needs. Thank you again! https://eshop.macsales.com/Service/”
"The computer I received looked like new!"
“Thank you for the wonderful feedback! It is wonderful to hear that you received a computer that looks like new! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Great Prices and super fast shipping!!"
“Thank you for your great feedback! We're thrilled to hear that you're happy with our prices and fast shipping. We always strive to provide the best value and service, and we appreciate your support. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you received the right product, and it's great to know that everything arrived promptly and worked perfectly for you. Your satisfaction means the world to us, and we look forward to helping you with your future Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”