"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Well shiver me timbers, the description of the product was good and straight forward, and guess what, it was easy to order. Shipping was expensive af even the cheap ones were like 5$ but i'm rich af anyways so who gives a crap. Now i'm off to get rid of this **** shucks that was nice!"
"I ordered an item and, as it was incompatible with my Mac because of unforseen circumstances, had to return it. Getting an RMA was somewhat difficult and the process might be characterized by "When is was good it was very, very good, but when it was bad it was problematics." For example, I indicated via email using the usual on-line form that I need to return the item. After a number days of no response (the problematic), I contacted MacSales to see if there was a problem. The person I talked with was very helpful (the good) and authorized the RMA. I waited a number of days and no RMA number (the problematic). I contacted MacSales and received the RMA number (the good). "
“Thank you for your feedback! We are sorry to hear of the issues you had with requesting an RMA. But we are happy to hear that we got this straightened out for you. Thank you for working with our team on a resolution for this issue!”
"Normally I have no trouble with OWC, but this time I paid for 2 day shipping but my hard drive arrived almost a week late"
“We are happy to have assisted you with a refund for that shipping method. If there is anything else we can do to get to a five-star rating please let us know. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"repeated failures of checkout process"
“Thank you for responding to us, we have passed this information along in order to better assist our web team with these types of issues. ”
"Love OWC! Came in and found exactly what I was looking for."
“Thank you so much for the feedback! We love you too! We're so happy you found the right product for your needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/ ”
"The website was sort of glitchy. It recommended an address change, but then when I selected use the corrected address, it refused to accept it and kept returning to the same page."
"Have used service for many years. "
“We really appreciate your honest feedback on your recent OWC experience. We love to hear that we continue to meet all your expectations throughout the years. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Every part of the sale, delivery, installation, and quality of the product itself were spectacular. My 2015 Macbook Air now has a 2tb drive, and it performs better than ever. It was easy to follow the instructions and took less than 15 min to install the hardware. The transfer went smoothly and I am thrilled with the drive. I feel like my MacBook has a whole new life!"
“We appreciate you taking the time to provide your honest feedback on your recent OWC purchase. We're glad to hear that your SSD upgrade to your MacBook was quick and easy. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"[Warning: I am NOT techno-facilitated. I am an intuitor, and computer logic and I often disagree.]
I use my MacBook Air (also a MacSales purchase) for class lecture presentations. I have been carrying this little workhorse to and fro, from home to school, for years. Its memory was running low, so I off-loaded my files to my 2TB external. Ha! I have transferred files several times in the past, but this time all my folders dumped my files, some 50,000 of them.
So, while squinting and zooming on my 13" screen I had an epiphany. "BUY A BIG GIRL COMPUTER!"
I hopped on MacSales, found the new love of my life, my big, fast 27" iMac. The price is right. Delivery was right on time. The iMac was securely packed. After purchasing the magic mouse and keyboard (which is didn't know I needed with this iMac; I thought my old bluetooth accessories would work. Apple; should have known better!), and sticking my head in The Cloud, it has changed my process for the better.
"
"Looked for a while, found what I needed"
“Thank you for choosing OWC for your technical needs. We are glad to hear you enjoyed your experience and found what you needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Fast service and delivery. Product worked as expected, fast, high quality, looks great, removes some of the clutter on my desktop."
"good stuff maun maun
maun
"
“Thank you so much for taking the time to leave your review. We're glad that you're very pleased with your recent OWC Experience and that we met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"The laptop rated very good which I would agree with. Works fine! Shipped quickly and very well packed. Thank you!"
“Thank you so much for taking the time to provide your honest review. We're glad to hear that your OWC purchase met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"smooth and easy. informative "
“Thank you so much for taking the time to leave your review. We love to hear you're very pleased with all your OWC Experiences. Don't hesitate to get in touch with us with any further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"OWC is the best! I have been a satisfied customer for many years!"
“Thank you so much for the feedback! That's extremely awesome to hear that you have always had such a great experience shopping with us throughout the years”
A rep from MacSales.com, OWC-Celeste, has responded:
“DaddyDoLittle, we appreciate your 100% honest review and love to hear that you received exactly what you expected from OWC. We're sorry to hear that the shipping seemed expensive but you being rich I guess that was not a problem for you. ”