"I was very pleased with the quality and construction of the mailbox I purchased. The instructions were easy to follow and assembly was very basic. The price can't be beat.
The service was fast and easy too.
I will highly recommend your product. Thanks!"
"ordered and delivered in a week"
"Had the part that I need for my mailbox repair"
"What's to tell? USPS ordered; we installed."
"great site found everything I needed and Recieved it in a timely fashion "
"Great quality will hold up well in the New England weather. "
"Box looks great. Fast shipping. "
"The customer service representative was excellent. She quickly navigated me to the replacement part options, and was very professional. The replacement bracket parts were reasonably priced, but the shipping costs were way out of line. "
"This is my second Salsbury mailbox. It is sturdy, high quality, well engineered. It does require digging a hole and pouring some cement, but in my opinion, timber posts are inadequate."
"Thank You My new green mailbox looks so nice on my White House."
"I ordered a universal lock for a 60 bank upright mailbox unit. I took pictures sent them in. Along with an order for keys which a part number was provided to me online and on the phone. The universal lock for the unit was incorrect and the keys were not correct. Again I sent very good pictures.
When the wrong parts came in I called again. Again sent complete pictures of the wrong parts and the correct parts as well pictures of the Keys as well.
They shipped them no charge which was nice but again the lock came in and it is not the correct one. I called and got big attitude and I still am waiting for a call back with the correct part number. Just horrible service.
Bob Hilton
***-***-****
"
"Nice box! The quality is there"
"it's a mailbox not an iron lung"
"Initially purchased mailbox and post. Mailbox and post arrived in less than stellar condition. Contacted customer service and was asked to provide pics, which I did. Was promptly sent a replacement mailbox and replacement post at no additional charge, and additionally, was told by customer service to keep the defective items. Outstanding response and solution to my issue. I'm certain your business will be around for many more years given the level of attention I recieved.
Regards,
FJK"
"Excellent customer service."
"I have two homes and both have this mailbox. They look great and are secure."
A rep from Mailboxes.com, Marie.S, has responded:
“We are sorry to hear about this. If there is anything we can possibly do for you, please let us know. Kind Regards, Marie”