ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
4/5

2020-01-03

Mailbox Review

"The only negative was not getting locks at same time and having to wait now."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2020-01-03

Product received exactly as was advertised.

"Product was received exactly as advertised. Thanks."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified Mailboxes.com Shopper
Verified
5/5

2020-01-01

A great service!

"I had a question and got a live person on the phone. Received my order quickly."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2020-01-01

Great site

"Great product selection and service "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified Mailboxes.com Shopper
Verified
5/5

2019-12-31

Beat mailbox around

"It took me a while to decide on a locking mailbox that can keep my neighborhood mail thieves away from my mail. I’m so happy with my selection. It looks great, shows quality construction, and works very well. "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2019-12-25

Excellent

"Good service, great product and on time delivery "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
4/5

2019-12-24

Sideways lock

"Our original lock failed and had to be replaced. It had an inside tab that was up in the locked position and inline with the key. The body fit the circular hole flattened on the sides. The new lock would not fit the vertical hole as the tab was in the open position when the key could be removed. With it placed so that the tab was locked, the key could not be removed. I had to file the hole round and seat the lock sideways with the key slot horizontal. It now works OK."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2019-12-24

Good Company with Good Products

"Bought a high quality rural/residential curbside mailbox and post from you. Such fine mailboxes are not available at our Lowe's or McCoys. My only complaint is on your website, instructions for installing post are not on the post order site. That's else where on your website. It's a fine mailbox and we're so proud of it. Thank you."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
1/5

2019-12-19

Unpleasant/ frustrating

"I received the wrong mailboxes and then wasn’t able to get correct order until I sent the others back. I had to wait over the weekend to receive the return shipping order, now I have to ship them. All this because I ordered mailboxes On line. "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Rep reply posted 2020-01-14
A rep from Mailboxes.com, Marie.S, has responded:

“Dear Valued Customer,
We are sorry for the shipping error as well as the timing of our replacement order. We hope that our solution met your satisfaction. Please let us know if there is anything further we can assist you with.
Kind Regards,
Marie”


Verified
5/5

2019-12-07

New locks

"It would be nice to buy the lock tumbler without having to buy the complete mechanism that includes the latch."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified Mailboxes.com Shopper
Verified
4/5

2019-12-07

Set screws in decorative base issues, keys not marked with slot stickers, missing a few set screws for decorative top

"Your products are over all very good. We have purchased and I have installed 8 of them in the last year. The thing that is annoying are the set screws on the decorative bases. out of 32 set screws (4 in each of the 8 CBUs), we were able to use MAYBE 3 of them, the rest are stuck sticking out or we couldn't use them at all...not sure why but the threads aren't letting the set screws go all the way in, a number of them are sticking out almost an inch, so stuck we can't remove them.

Another thing that happened in two of the 8 CBUs we purchased was the "slot stickers" for the keys weren't put on them so we had to play "find the lock" and put our own labels on each set of the 16 keys.

Lastly, on one of the decorative tops we only had 3 of the 4 set screws, so it is held on by those three.

Relatively minor issues, but since we paid around $17,000 for the eight 16 slot CBUs, it would have been great for everything to be perfect!
"

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2019-12-04

Good

"Easy experience, easy to deal with customer service "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
4/5

2019-12-04

Quality Product

"Only disappointment was we expected a little more hardware (nuts and bolts) for installation purposes. The four bolts with nylon spacers? were a mystery. Overall, it will work very well for what we needed."

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2019-12-02

Mailboxes

"Have purchased many units from them. EXCELLENT service. "

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery

Verified
5/5

2019-12-02

Great Company!

"Great service and easy to use website!"

Detailed Review Benchmark + -
Purchase
Selection
Recommendation
Quality
Delivery