"I was very pleased with the quality and construction of the mailbox I purchased. The instructions were easy to follow and assembly was very basic. The price can't be beat.
The service was fast and easy too.
I will highly recommend your product. Thanks!"
"Quick shipping, easy installation, & great product."
"Great product, only recommendation would be to include two supporting arms with the 3 box spreader also so when you open the box the whole doesn’t vibrate "
"Everything was great would use them again "
"Have not installed this unit yet, but everything looks as expected. "
"Photos on website very helpful since the support beam I wanted to buy did not show it fit my (old) mailbox -- but it did! Shipped quickly; instructions were great; tools were top-notch; and replacement was a chinch! Thanks!"
"Very easy to find perfect post and mailbox."
"I was looking for the perfect mailbox for our new home build. Loved the ease of finding the exact mailbox I was looking for right away. Love the quality of the mailbox and the speedy delivery. It is beautiful and perfectly compliments our new home."
"The customer service person was friendly & helpful and response time was good. The lock I purchased was to replace a much older model and although the lock fit size wise, the new lock required new longer screws for install, which were not provided by the manufacturer and required a special trip to the hardware store, which was very inconvenient. Also, the shipping, which granted is not the fault of mailboxes.com, was very slow. It was supposed to be delivered on a friday and did not arrive until the following tuesday, which was also very inconvenient because it required rescheduling with the client for install which is never a good thing. Overall satisfied, but by no means fully satisfied. "
"Great quality, exactly what we wanted"
"This was a replacement mailbox for one that was damaged. It arrived in 2 days. We’ve had our other mailboxes for close to 20 years and they still look great! "
"Helpful on the phone. Good service. Fair price. Good selection. Nice follow up."
"This item can be shipped for less than $10 but I was charged $33. Also, returning items was difficult. Response time is longer than necessary. I understand it was my mistake in ordering the wrong keys but I believe a 25% restocking fee is unfair since I am reordering the correct item and paying another $33 to ship it again."
"Did it by email. so didnt talk to anyone"
"Ease of service, fast arrival."
"I manage a home owner association that has identical mailboxes for each house . When ever I need new parts I use Mailboxes.com. "
A rep from Mailboxes.com, Marie.S, has responded:
“Thank you for reaching out to us. We apologize for the inconvenience. We hope our resolution was helpful.
Kind Regards, Marie”