"I was very pleased with the quality and construction of the mailbox I purchased. The instructions were easy to follow and assembly was very basic. The price can't be beat.
The service was fast and easy too.
I will highly recommend your product. Thanks!"
"Fast delivery! Good Prices! I do wish that shipping wasn't so much."
"Ordered received product just like it should be what else you want — cost was very high and shipping was high so we had to pay not happy about that but your the only mailbox around end of story you are not any better or any worse the any other outfit you performed like we thought you should"
"Have not installed yet but look forward to a top quality mailbox system for our home!"
"I love my mailbox. I am happy with my purchase experience."
"Got my labels quickly, once I ordered them. Was a little difficult finding a link to the labels I needed, but online support was right there to help!
Wish I had ordered one more label - Outgoing- I thought about it later but now it’s $15 to ship the one label so i’m Not going to order it. Oh well. Wish I had realized it when I placed my original order! But still- was very happy with my purchase!"
"Great customer service. Order was shipped in a timely manner and was as advertised. "
"My most recent order was simply one brass letter. It was a follow-up to a previous order that was for about 15 brass letters. In that original order, i bought a "G", but was delivered a "C" instead. Subsequently, I called the customer service number and left a detailed message explaining the issue and requesting a call back. When I got no response, I sent a message from the website with the same response. Again, no response. I was not upset about the original error. It was certainly a simple mistake anyone could make. I don't, however, appreciate being ignored. TWICE. I bought the "G" to insure it would match my project, but next time will find another source."
"Mailbox is back to functional"
"Ordering was fast and easy and delivery was less than a week. My only disappointment was in the size of the opening for incoming mail. It's barely 2 inches high when 3 or even 4 would be much more useful. I'm a disabled vet and get all my prescriptions by mail. With such a small opening some items will not fit. I had a box from another company at my last home and it had a tilting door that made delivering odd sized packages easy and was also impossible to reach through due to the angles involved. Otherwise it seems okay. Due to freezing weather I've not been able to pour concrete for the base yet so it's not even at the curb. Soon, with luck. "
"Easy to order, quick delivery, straight forward installion instruction"
"Is able to order exactly what I needed and it was shipped immediately no hassle thank you"
"I had gotten another mailbox lock (from another outlet) that didn't fit. The lock from mailbox. Com for exactly, was easy to install. Wish I hadn't wasted the time and money on the other one."
"Checked website and found replacement mailbox. Shipped in a timely manner. Product as described and arrived safely. Would recommend Mailbox.com"
"It was a great experience. Will definitely order more mailboxes in the near future. "
"We've had the vertical mailboxes for a few years now and are very happy with them. When one of the locks broke we ordered a few extra. Not knowing these could be installed without taking the nut off, I inadvertently broke another one. They actually are easier to install than locks I'm used to. The customer representative quickly replaced those locks and all is good again."
A rep from Mailboxes.com, Marie.S, has responded:
“Dear Valued Customer,
We are sorry to hear about this. Please contact us at your earliest convenience so that we can provide you with a refund on the replacement order. Kind Regards, Marie 800-624-5269 ext. 710”