"I was very pleased with the quality and construction of the mailbox I purchased. The instructions were easy to follow and assembly was very basic. The price can't be beat.
The service was fast and easy too.
I will highly recommend your product. Thanks!"
"good quality, fast delivery, the only thing if they can include the screw for install the locks can be better."
"Shipped in timely manner on a pallet! Installation was a snap. Took old cluster box out, the mounting bolts in concrete were the same as new CBU. Installed in about 30 minutes. Had to wait for two days for the USPS to put in the master key. Now let's hope any mail thieves think twice before breaking into this new CBU. Our association will install cameras and video warning stickers soon."
"I the case where I purchased a mail box it should come with the numbers I need not just 1-16 when I need 17-32 and I was charged 4 dollars each for extended numbers. I purchased two sets."
"They use a lot of salt in the winter,i'm hoping the aluminum post and mailbox will not corrode like the steel one i had."
"The lady in the chatroom helped us find the right replacement part quickly."
"Great prices for exactly what I needed... Great quality of parts.."
"Highly satisfied. With the service, and delivery"
"This is my second purchase and both times have been easy. The product quality is excellent. Will definitely go back when I need another product from them."
"My only suggestion is for a person to be able to purchase parts to the lock kits, rather than having to purchase the entire kit. "
"Selection and ordering the product was great. Arrival was quick.
My only suggestion is to have recommendations/suggestions for someone/company to install the mailbox properly. I'm having difficulty finding someone who knows what they are doing.
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"The process for ordering new mailboxes was quick, easy and painless..
"
"I am a repeat customer. I can only guess that you must not have any competition because if you did you would treat your customers much better. The operator I spoke with had a major attitude and every time I call there I experience the same thing. I needed replacement locks. Your replacement locks don’t fit your mailboxes. I decided to call locksmith instead I will never buy a replacement locks again. "
"Good product, but very poor delivery time."
"Purchased for three homes....quality products. Nothing at the local big box home improvement centers can match this product."
"Good experience as usual !!!!!!!!!!!!!!!!!!!!!!!!!!!!"
A rep from Mailboxes.com, Marie.S, has responded:
“Dear Valued Customer, We are sorry to hear about this. Thank you for speaking with us regarding the certain type of lock that you are looking for. Also, we hope that the replacement locks that we sent to you for a different project was helpful. Please feel free to email us directly at customerrelations@mailboxes.com for future requirements. Kind Regards, Marie”