"I'm a 57 year old disabled person and recently had my house broke into. All my valuables were stolen and what they couldn't take they broke which is my two TVs. Thanks to MDG I was able to replace my TV. And once I have the available credit again I will replace my much-needed laptop which I purchased through MDG. Thank you giving me the opportunity to start rebuilding my life"
"Aaron made it really easy for me to get all of the merchandise I needed for the upcoming school year!!"
"Any questions they answered. They know what they talking about even got me the xbox i wanted."
"I have placed 3 orders so far with MDG and I am very satisfied with my experience. I am happy and will continue to be a customer. "
"my 6th order from MDG , here we go , when i was told on screen on the MDG SITE that im a valued costumer and it would take a simple 3 clicks to get my order, it turned out to be longer then that more like a week. had to provide proof of bank account and had to wait on verification department to clear the order threw. All this was being done during the shipping guarantee that your order will arrive before Christmas . its for my autistic son so when speaking to the people in charge of verification if they had a more suitable xbox bundle for a child like fornite or racecar driving, i was told no. so i chose the " Battlefield v Deluxe Bundle" and get this , i find that its cheaper to buy the xbox bundle at best buy , and mdg values the "price match" just for them to refuse me 3 times because of typos in the price match guarantee lingo. so i found an ad in Walmart where it was perfect and another couple days go by and i was granted the lower price off by 80$ of the bundle of battlefield v deluxe bundle , awesome right.. not even. the order still has to pass threw verification department and its on the last day of guaranteed holiday shipping , then the weekend and 2 more days pass by. so the order goes threw finally , now biting my nails that this order wasnt on holiday guarantee shipping because of the verification department wait . i get the order 6 days before Christmas in a cardboard box so i immediately wrap the box i received from ups, put it under tree labeled from Santa. Christmas comes down to last present. my son opens it up on recording the event , to not even receive the Battlefield deluxe edition xbox bundle, but the NBA package, i mentioned that my son is autistic huh, well he HATES basketball , therefore put the ONLY present i can afford for christmas on the side and played with the other presents, and was sad and wanted to go to his moms house. it may sound like hes spoiled , but definitely not, he just doesn't like basketball and it affected the Christmas effect that i tried to bring him its ok tho, when he went to my exe's house she had the MINECRAFT XBOX BUNDLE under the tree for him and SHE SAVED Christmas to that boys eyes, good on her! . BUT Thanks MDG, i appreciate that you ran out of stalk and decided to throw a Cheap NBA xbox bundle instead of the BATTLEFIELD V DELUXE BUNDLE i ordered . and when i wanted to return a call to MDG and complain the following days, look what they have in stalk for kids on the site ... FORTNITE xbox bundle. and because i set up the xbox for my son so he can play , i can no longer exchange the xbox to MDG for exchange for the ORIGINAL ORDER i ordered. so im not to happy with the outcome , i kick myself in the **** not opening that shipped product that was just 6 days before Christmas . i explain to my son that to be happy for what he receives in life especially from santa , and we can order many games online. to which he turned a new leaf and was happy . Great experience , my sons birthday is in February , do i trust MDG to deliver again...... dumb dumb dumbbbbbb. sorry MDG but you asked about my experience.....Im one to give great reviews, but this time you messed up BIG TIME. "
"Still waiting on it to ship after being told it would ship last Tuesday."
"This was my sixth time ordering from MDG , and I was pleasantly surprised to get my order within 2 days . I checked around before I purchased, and MDG s price was the lowest on the PS4 Pro Revised. Great experience again !"
"Great customer service but it has taken so long to receive my order, my order is still pending on shipping. I paid in Jan 3rd and it is the 12th already. This should be done alot faster. I am disspointed."
“Thank you for the feedback, we really appreciate it! Generally an order will ship once a payment has been received which takes 3-5 business days between banks to complete. Looks like the item is out for delivery today! We hope you love it!
”
"Minimal calls for purchase. "
"I've recently purchased a 55" curved Samsung TV. The experience was exceptional and I am very happy with the product. I did everything online and it came really fast! I bought the sound bar a few months after! "
“Thank you for your feedback, we are happy to hear you had a great experience.”
"Ordered a laptop and a tablet. The tablet crashed as soon I turned it on. I also ordered an i5 laptop. They sent me an i3 with windows 10. I sent it back to get the it i5 I ordered. They sent me back an i5 with windows 7...pretty sure they are a scam operation or incredibly incompetent..."
"MDG is false advertising, making false statements, continuously, and not fully disclosing, verbally, information that is detrimental to one making the decision to purchase their products.
I initiated purchase of a television, an Xbox S Game Council, and a 3D Headset from MDG. They sent the items a week later and tried to hold me up from picking the TV up. Finally, I spoke to Megna and she was able to initiate pick up of the TV within 2 hours. When the TV arrived, it didn't work. MDG directed me to call Sharp, the manufacturer, who couldn't help. Sharp sent me to HiSense. HiSense also didn't help. Finally, MDG sent UPS to pick up the Television.
I'm more than positive that MDG sent me a television that doesn't work because it, in the past, had been sent to another consumer and in their transaction of back and forth process, they failed by whatever channel they ship, to test the television.
When I requested compensation for the television not working for over a month, they offered me $150 US. What I calculated was that $150 was automatic, and, I demanded they also compensate me for my inconvenience and time. With proper compensation, I would have kept the television. I spoke to Igor Puzavic and Jason Spanjavic and Megna during my communications.
Over and over, I requested Igor stop communicating with me. Send me to a Supervisor. Igor, within the time of our communications, took two vacations and failed to handle my issue. I requested over and over again, an itemized statement so that I could see what was being added to my account in interest and how much I was paying. MDG refused to comply.
Later, I had an issue with an employer and was not able to make a payment for a week. I tried to stop payment and MDG was not able to stop the payment.
Since, I found that MDG charges its customers close double the retail value of their products to finance for up to two years and ads a monthly fee. Also, when they removed half of my financed amount, MDG only deducted from my bi-weekly payment $8.85 US. They charge a restocking fee, then, without making sure a product is working properly, ship it to another customer.
Last week Thursday, I requested the MDG initiate pick up of the remaining products. They agreed. Then, I received a text stating I needed to call.
During my last conversation with MDG, I spoke with Megna, again. She continued to tell me, no, I spoke with Megan. I'm not sure if that is a mind game or if that was the last person who called me. However, I'm 100% certain that when I was being helped in July, I spoke with Megna. During the conversation today, September 5, 2018. Megna suggested over and over again that if I did not agree to their restocking fee, she could not have their products picked up for return. I spoke to Supervisor Mike and told him I will not agree to their fee, and, he initiated pick up.
This link is to part of my evidence.
ONE DRIVE
https://1drv.ms/f/s!AvLthDjaJDCigsJaHBmEO0kKBHZGbg"
"I fill out the application for there credit it approves me for it the a day later after looking threw there stuff that they probably don't have I pick something then go to check out only to get a email saying that I am now declined the credit I have a picture of my application being approved but they don't allow you to post pictures every other site that sells things allows you to post pictures and their reviews to show that they actually sell the item and every time I called to ask why they declined me after approving me they asked me my name then they send me straight to voicemail because that person never answers their phone this review will most likely be deleted that's if they even take the time to read the reviews as far as I'm concerned this site is a complete scam"
"The verification process wants power of attorney over your checking account! ! Let's be logical, it's obvious the employees are writing the 5 star reviews or they are paying people to write it. If this was on yelp,the ratings would be completely different. Watch your checking account and please make sure the products actually work. Also check reviews on Better Bureau "
"Just make sure you watch out for their sneaky Verification Process. You will have already payed them more than if you got it at Wal-Mart."
A rep from MDG consumer financing, MDGST, has responded:
“Thank you for your feedback! Generally, we ship as soon as we verify the information you provided when you applied, and we’ve received your first payment. ”