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Product & services pricing
3.68/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.78/5
Customer service:
3.75/5
Return/Replacement policy:
3.61/5

5/5

2019-03-11

Great

"Good job. Love my equipment. "

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you for your feedback, we are happy to hear you had a great experience.”


5/5

2019-03-10

Great experience

"I have purchased several things from MDG in the last few years. Gaming consoles, a TV, a dishwasher, and it all went very smoothly. The process of providing my documents and signature was quick and now whenever I want to order something I don’t have to go through that process again. I always get my order in about a week, which is great since I live halfway across the country. For larger items like appliances and furniture they will schedule the delivery for a time that suits you so you’re not sitting around waiting all day for delivery. The prices are good, the same or cheaper than other retailers. Yes there is interest of course, it’s credit so that’s to be expected but the payments are low and they take it right out of my bank account automatically so I don’t have to do anything, which is convenient. I have been a customer since 2014 or 2015 and have had no problems with them. Zero complaints! "

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.”


5/5

2019-03-10

Great Service

"I have been with MDG for years and have never had any problems with their service. They have continued to get better at what they do as they go along."

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.”


5/5

2019-03-09

Affordable

"Payments are beyond reasonable. Top notch products. I have used more then once & will use again in the future. Better alternative then RAC or Aarons!! "

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! From the very beginning, our main goal was to make shopping affordable to everyone! Lack of cash-flow shouldn’t be a barrier. We are working hard all the time to offer the lowest prices to our customers. ”


5/5

2019-03-09

Great company

"Had good experiences they work to help you and answer all your questions ordered twice and had no problems with shipping or delivery it came pretty quick within the week of ordering"

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! We’re always here to respond to all your concerns and make sure that you’re well informed about everything. We're here for you anytime. ”


5/5

2019-03-09

Great quality products

"I have ordered 4 items and I'm very pleased with all four, the shipping and ordering was easy."

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! We're delighted to hear! ”


5/5

2019-03-09

Great support, well worth it!

"Even when faced with problems like a lost shipment, MDG Canada is professional and on point. not only did they ship out a replacement, but they also found the original lost order and had it brought to me the same day."

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! Our goal has been, and we’ll continue to strive for excellence. By providing every customer the best quality and service possible.”


5/5

2019-03-09

Verry Good!

"Good experience ,just excellent!"

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you for your review, we appreciate the feedback.”


4/5

2019-03-09

"Can't say much still waiting for my order to come other then that it's been good "

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you for your review, we appreciate the feedback”


5/5

2019-03-09

Great site!

"Great site with great products and excellent customer service. I refer MDG to everyone!"

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.”


5/5

2019-03-06

Easy Peasy

"Wonderful experience.
Rep was well informed and extremely helpful.
Have purchased several items from MDG and haven't had any problems.
Fast delivery and crystal clear terms.
"

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! We’re attending to your needs. We’re listening carefully to your feedback and providing the best service, to grow and improve. ”


5/5

2019-03-04

Great service

"Great customer service. Very helpful. My son gets to enjoy his laptop now. Thank you "

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Rep reply posted 2019-04-16
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much! We're happy to hear! Enjoy your purchase. ”


1/5

2019-02-26

MDG What a mess!

"What I lesson I learned. MDG is a mess. Last week I saw an advertisement for a laptop. Seeing how I could use a new one, I decided to take a look. I found a bundle I liked and decided to purchase it. I was given a credit limit and placed my order. I am a well respected Director of an internationally known academy, I judge world renowned competitions and am constantly in the news for the philanthropic work we do. I make a decent salary and I figured, this would be an easy process. I was immediately informed that I had to wait until Monday morning to speak to my "Customer Agent" who was handling my case. I spoke to her on Monday morning, informed her that due to my workload it was imperative that they act in a reasonable timely manner and not go back and forth with needless requests for additional information. I was asked to enter my bank account information, that was immediately verified, I was asked to verify my employment which was immediately verified, I was asked then to verify how many times a month I get paid by sending in my last two months statements (showing I made over 10K in 6 weeks). I've spent two days appeasing individuals who say they are trying to verify information that could be done in less than 30 minutes. This company obviously does not have the manpower, knowledge or customer service experience needed to run an online service. This is a poorly run company whos actions and attitude serve as notice that they may not be fiscally stable. It is a shame, in theory it would be a good practice, however, in actually, its a disaster where every employee is pointing the fingers at everyone else but themselves."

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5/5

2019-01-14

Customer Service

"Been with MDG for years and I could tell you they have the best customer service around. Giving them 11 out of 10. Keep up the good work... "

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5/5

2019-01-14

Smart tv

"I love the television and the customer service was out of this world they were great like always and so very helpful I would recommend them to anyone who are looking for a new tv or anything else that they may be looking for thank you MDG!!!"


Rep reply posted 2019-02-20
A rep from MDG consumer financing, MDGST, has responded:

“Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.”