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0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-06-03

Great product Great price

"One of my best experiences ordering something online. Arrived quickly and the product is super well made. I highly recommend these guys! Thank u"

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

TV wall brackets

"I ordered two of these for my 55 and 65" TV's. They are well made and sturdy. Very easy to install on the wall and TV's. The price is very competitive. Monoprice is my place to go for things like this."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Monoprice For The Win!

"I own many Mp items and love them all.
Their emails are always welcome!
"

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
1/5

2022-06-03

There is no option to cancel an order once you have placed it. The option to cancel is "greyed out".

"There is no option to cancel an order once you have placed it. The option to cancel is "greyed out". You still get charged for the shipping."

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Rep reply posted 2022-06-06
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for your feedback. Once an order has reached a certain stage we are unable to cancel it. I apologize for the inconvenience this has caused.

In the future, you can call or chat to request a cancellation and if we are able to catch it in time we can process that for you.

For prompt response we are available via phone at 877-271-2592, Monday - Friday: 6:00AM - 5:00PM PST,
and via chat Monday - Friday: 6:00AM - 6:00PM PST.

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2022-06-03

Bluetooth speaker

"Price was great, item was delivered timely, still in the process of connecting it."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! You are welcome to contact our tech. support team should you need assistance.

We look forward to doing business with you in the future!

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Monoprice always comes through

"We order a great number of cables, hardware mounts and other equipment from Monoprice. They always deliver what was ordered in a timely manner. And they take care in packing their products to ensure they arrive in pristine condition. Keep up the great work!"

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Great service

"Great customer service. Good product and delivery"

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

The shipping is fast.

"Faster shipping than before. Comparable to other online outfits. Good quality items at a very low price. I have been a fan for a long time."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Right Cables at the Right Price

"I need 50 ft audio cables for video setup at our church. These cables worked perfectly at a great price. This was the same price of 3ft cable on Walmart."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Good Purchase

"Very good product, fast delivery. Thanks"

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service ManagerHello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Product show up with in a day or two

"Product show up with in a day or two. It was exactly what I ordered and it is a good quality product."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Love their lifetime cables warranty

"I received my order quickly and in good condition. Price was competitive especially having a lifetime warranty. Shipping was reasonable - free would have been even better."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Great Service

"The staff was very helpful and the items were in stock so that I could will call."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Didn't spend a dime in gas. Very easy.

"Needed some specialty items for finishing a basement family room/theater. Stuff I would drive all over town and pay top dollar for. Ordered it all from Monoprice. Came in one box/shipment in just a few days, at the best price possible. My one-stop shop for anything audio/cable/wire. Beats driving all over town and paying too much."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-03

Why would I expect anything less?

"Easy to find what I was looking for with multiple options, good price and quick delivery."

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Rep reply posted 2022-06-03
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”